Ratings based on 988 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
I dont even know where to start. First off dont go by any of the pictures they show on expedia or their own site because they arent even close. This place was horrible. We couldnt check in until after 4pm yet check in was between 3 and 4 pm. Then we finally get a room and put our stuff in it and immediately leave to go eat. Not even gone 2 hrs and when we come back theres a huge roach in the room which proceeds to run to the bathromm where we see 3 or 4 more huge roaches. We immediately went and told the office and obviously couldnt stay there! We show the office pictures and leave for another place to stay. Then we find out The Hadley wont refund us for our total stay. They are literaly trying to keep our money for the 1st night when we only put our bags in the room for maybe 2 hrs. They leave room doors open to the elements and nature all day long while cleaning. 1 staff member was amazing but I cant remember her name.The others I dealt with were horrible with no understanding or help and an attitude like we were lying until I showed the video. PLEASE DO YOURSELF A FAVOR AND NEVER STAY HERE.. Wish I could attatch photos here!
by A verified traveler
Posted 1 Jan 2025
Great views and central location.
by A verified traveler
Posted 1 Jan 2025
We went down to Islamorada Florida December 27 - Jan 1st. Here is a summary:
Pros:
-great water location
-water sports (jet skis, boat rentals, tours on site)
-grab and go breakfast
-walking distance to a few good restaurants
-easy parking
-great location for activities and driving
-free bicycle and Kayak use
Cons:
-small live cockroach in bedroom, unknown if this is common with Fl climate?
-no room service for towel (need to walk to lobby)
-room and room floors were dirty
Neutral:
-small pool
-small beach and only a few chairs
by A verified traveler
Posted 26 Dec 2024
Comment from Hotel Management
30 Dec 2024 by Giselle, Hotel Management
thank you hope you enjoyed your stay
by A verified traveler
Posted 26 Dec 2024
Very enjoyable stay with the family. They have boat ramp on site, so might bring the boat next time.
Comment from Hotel Management
30 Dec 2024 by Giselle, Hotel Management
thank you glad you enjoyed your stay
by A verified traveler
Posted 23 Dec 2024
Comment from Hotel Management
23 Dec 2024 by Jay , Hotel Management
Thank you for your review, Hadley send love and happy holiday wishes we hope to see you again :)
by A verified traveler
Posted 17 Dec 2024
Comment from Hotel Management
18 Dec 2024 by Giselle, Hotel Management
thank you hope you enjoyed your stay with us
by A verified traveler
Posted 16 Dec 2024
Comment from Hotel Management
16 Dec 2024 by Jay , Hotel Management
Thank you for your positive review we appreciate it
by A verified traveler
Posted 15 Dec 2024
Good place to stay.
Comment from Hotel Management
15 Dec 2024 by Giselle, Hotel Management
thank you. I am so happy you enjoyed your stay with us
by A verified traveler
Posted 15 Dec 2024
Comment from Hotel Management
15 Dec 2024 by Giselle, Hotel Management
thank you hope you enjoyed your stay with us
