Lockwood Hotel Murree (Murree) Hotel Review

Ratings based on 12 Verified Reviews

4.0 out of 5

100% of guests recommend

3.9 Room cleanliness

4.0 Service & staff

3.9 Room comfort

4.0 Hotel condition

Expedia Verified Reviews

5 out of 5

by A verified traveler

This traveler left a rating score only Posted 3 Aug 2024 on Hotels

5 out of 5

by A verified traveler

Lockwood - Murree Trip

Posted 28 Dec 2023 on Hotels

Wonderful place to stay.

5 out of 5

by A verified traveler

Posted 3 May 2023 on Hotels

Comment from Hotel Management

4 May 2023 by Abdul Waheed, Hotel Management

Thank you for staying at Lockwood, we look forward to your future visit.

5 out of 5

by A verified traveler

Posted 27 Sep 2022 on Hotels

Comment from Hotel Management

2 Nov 2022 by Zeeshan, Hotel Management

Thank you for Staying at Lockwood! We look forward to Welcoming you on your next trip.

2 out of 5

by A verified traveler

OverAll a Bad Experience

Posted 14 Jul 2022 on Hotels

Breakfast was complimentary, but they charge for the few items. Manager over there was not supporting and failed to understand the meaning of complimentary breakfast. no one came to clean the room. wash room was not in working condition on last day, we need to use washroom of neighbouring room. they looks trained for international guests.

Comment from Hotel Management

2 Nov 2022 by ZB, Hotel Management

Thank you for your feedback, We find it very discomforting that your stay was not pleasant. The food items listed on the Complimentary Breakfast menu are free, however if the guests require an additional items from the Menu they are on additional charge. The rooms are cleaned on daily basis, however on your particular instance it had been requested room to be let they way it is. The moment our team realized that there was some problem in water circulation in the bathroom, you were shifted to the adjacent room.

5 out of 5

by A verified traveler

Posted 16 Jun 2022

Great place, good location, toiletries can be improved

Comment from Hotel Management

26 Jun 2022 by Zeeshan, Hotel Management

Thank you for choosing to stay at Lockwood, we are glad you enjoyed your stay at Lockwood, we look forward to host you again. We are continuously improving our services to meet our guests expectations.

4 out of 5