Ratings based on 142 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Dec 2024
Nothing special
Comment from Hotel Management
14 Dec 2024 by Imran Zaheer, Hotel Management
Dear Mr. Lahcen,Greetings from the Islamabad Serena Hotel!Thank you very much for the feedback following your recent stay. Your feedback is highly valued, and we eagerly anticipate your return to Islamabad Serena Hotel. With Warmest RegardsImran Zaheer KhalfayFront Office Manager Islamabad Serena Hotel
by A verified traveler
Posted 29 Oct 2024
The hotel was nice but everything was over priced specifically the car service
Comment from Hotel Management
31 Oct 2024 by TI, Hotel Management
Thank you for your feed back and looking forward to see you again.
by A verified traveler
Posted 5 Jul 2024
Terrible staff
Comment from Hotel Management
6 Jul 2024 by MM, Hotel Management
Thank you for your feedback
by A verified traveler
Posted 24 Jun 2024 on Hotels
Comment from Hotel Management
6 Jul 2024 by KA, Hotel Management
Thank you for your feedback and looking forward to welcome you again.
by A verified traveler
Posted 15 Jun 2024
Comment from Hotel Management
6 Jul 2024 by KA, Hotel Management
Thank you for your feedback and looking forward to welcome you again.
by A verified traveler
Posted 12 Jun 2024
Excellent facility, very courteous staff, excellent value for the money in prime location
Comment from Hotel Management
25 Jun 2024 by KA, Hotel Management
Thank you for your feedback and we look forward to welcome back you again.
by A verified traveler
Posted 27 May 2024
Good staff and choice of food
Comment from Hotel Management
29 May 2024 by KA, Hotel Management
Thank you for your feedback and we look forward to see you again.
by A verified traveler
Posted 25 May 2024
Comment from Hotel Management
25 Jun 2024 by KA, Hotel Management
Thank you for your feedback and we look forward to welcome back you again.
by A verified traveler
Posted 2 May 2024 on Hotels
Comment from Hotel Management
2 May 2024 by KA, Hotel Management
Thank you for your feedback and looking forward to see you again.
by A verified traveler
Posted 1 May 2024 on Hotels
Comment from Hotel Management
3 May 2024 by KA, Hotel Management
Thank you for your feedback and looking forward to see you again
