Ratings based on 5 Verified Reviews

3.6 out of 5
100% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
4.0 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 16 Apr 2024 on Hotels
It was the worst experience of my life, booked this hotel on hotels.com and paid in full, upon arrival they told us we don’t even have the reservation there and hotels.com didn’t even pay them, worst customer service from hotels.com and from hotel management avoid this place and i am never booking through hotels.com, i had to find different hotel in the middle of night
2 out of 5
by A verified traveler from Atlanta

Posted 27 Feb 2024
Freezing, no other guests there, they did not know about our booking and all lights and heat was off. Temperature was just above freezing. I then had to call Expedia myself at checkout and spend half hour on phone to see why they didn’t receive confirmation or payments despite them seeing the confirmation and proof. Might be fine for locals but terrible experience for international travelers
5 out of 5
by A verified traveler

Great locaation, friendly staff

Posted 28 Nov 2021 on Hotels
Great location, right behind PC Bhurban. Awesome views and friendly staff, they made sure we were comfortable. My mother was not able to climb stairs to the presidential suite, so they upgraded us to royal suites.
Comment from Hotel Management
30 Nov 2021 by M. Salman Khan, Hotel Management
Dear Valued Guest, Thank you very much for choosing Holiday Grand Resort Bhurban, we appreciate your positive reviews about our property and staff. Hope to see you again in future. Thanks and Best Regards M.Salman Khan General Manager
5 out of 5
by A verified traveler

Posted 22 Nov 2021 on Hotels
Comment from Hotel Management
24 Nov 2021 by M. Salman Khan, Hotel Management
Dear Mr. Faisal, Thank you very much for choosing Holiday Grand Resort Bhurban. We appreciate that you posted your reviews and rate our property 10/10. Our Team strive hard to make our Guest stay comfortable and memorable. Hope to see you again in future. Thanks and Best Regards M.Salman Khan General Manager
5 out of 5
by A verified traveler

Quality of service is amazing..

Posted 22 Aug 2019 on Hotels
It was very good and comfortable place to stay, staff is very professional and respectful. Good food. Love the views. Will come next time. Hope so... fingers crossed. Inshallah with my family...
Back to Hotel Details Showing Reviews 1 - 5 of 5