Ratings based on 1,305 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Jun 2024
Me and my husband stayed at this hotel from Tuesday to Friday , we have been walking back and fourth doing everything the hotel had to offer and on Thursday evening my husband was stop and asked if he was a guest at the hotel he told them yes and kept walking the followed him and continue to ask him was he a guest after he told them he was.
I would never stay at this hotel again I didn't see the hotel staff ask anyone else was they a guest they just harassed my husband and then called the cops only to find out my husband was a guest at they're hotel .
by A verified traveler from Detroit
Posted 26 Jun 2024
The swim area layout was very nice. Too many taxes charged
by A verified traveler
Posted 26 Jun 2024
by A verified traveler
Posted 25 Jun 2024
by A verified traveler
Posted 25 Jun 2024
The inside atmosphere is relaxing.
by A verified traveler
Posted 25 Jun 2024
Very nice and fun hotel with a party every night or a band with somebody singing , i was there from friday to monday.
by A verified traveler
Posted 25 Jun 2024
great location, good food & drink. events at hotel could be communicated a bit better with guests. friendly staff. enjoyed the pool, beach!0
by A verified traveler
Posted 25 Jun 2024
The property was so clean. And I have to give the absolute biggest shoutout to the head of security on my day of checkout (June 19th) I forgot my sons favorite spider man pillow (3 yr old so this matters) and I’m at the air port panicking asking if I can send an Uber for it. The head of security stepped up and literally hand delivered this precious pillow to me at the air port. I can not ever thank that man enough.
On another note the front desk ppl were not super helpful. I came down at one point asking where I could get a fork for a salad I had in my room and they literally were no help at all. I didn’t think a fork would be so hard to come by.
by A verified traveler
Posted 24 Jun 2024
We were disappointed upon arrival at our room. Advertised as a "Seaside Villa," it turned out to be just another room facing the sea, with no view. The lack of pictures on their website makes sense now; there’s nothing special to see. Save your money; the villas offer little value.
The facility itself is very nice and well-kept, with several staff members contributing to a pleasant stay. However, our tub didn't work for the first few days, which was frustrating, and the staff didn’t seem to care much. Persistence is key here; if you ask enough people for help, you’ll eventually find someone willing to assist.
On a positive note, the sushi here is the best we've ever had!
by A verified traveler
Posted 24 Jun 2024
Perfect exactly what I was looking for to beach relax drink and clubbing. I will definitely come back next year 🙏
si Dios quiere 💕
