Hotel Masam Reviews, Deals & Photos 2025

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Colonial hotel in Isla Mujeres with a rooftop terrace

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Where to?

Dates

March 2025

April 2025

Overview
Rooms
Location
Policies

Good

Popular amenities

Housekeeping
Air conditioning
Free WiFi

Room options

All rooms

1 bed

2 beds

Showing 2 of 2 rooms

Standard Room, 1 Queen Bed

Highlights

Air conditioning

Private bathroom

Daily housekeeping

Sleeps 2
1 Queen Bed

Economy Triple Room

Highlights

Air conditioning

Private bathroom

Daily housekeeping

Sleeps 3
1 Queen Bed and 1 Twin Bed

Similar properties

4 outdoor pools, open 7:00 AM to 8:00 PM, pool umbrellas, sun loungers

On private beach
Pool
Hot Tub
Breakfast included

P76,200 total

includes taxes & fees

Mar 16 - Mar 17

About the neighborhood

11 Miguel Hidalgo Centro - Supmza. 001, Isla Mujeres, QROO, 77400

What's nearby

Miguel Hidalgo - 1 min walk - 0.0 km
Isla Mujeres Ferry Terminal - 4 min walk - 0.3 km
Isla Mujeres Cemetery - 5 min walk - 0.4 km
North Beach - 7 min walk - 0.6 km
Dolphin Discovery - 9 min drive - 7.2 km

Getting around

Cancun Intl. Airport (CUN) - 114 min drive

Restaurants

‪luna Grill - ‬2 min walk
‪Los Mariscos de Humo - ‬1 min walk
‪Aroma Isla - ‬1 min walk
‪Cafe Mogagua - ‬1 min walk
‪Los Tacos de Humo - ‬1 min walk

About this property

Hotel Masam

Hotel near Isla Mujeres Ferry Terminal

A short walk from North Beach, Hotel Masam provides amenities like a rooftop terrace. Stay connected with free in-room WiFi.

Additional perks include:

Concierge services, luggage storage, and tour/ticket assistance
A reception hall, wedding services, and beach towels

Room features

All guestrooms at Hotel Masam feature comforts such as air conditioning, in addition to amenities like free WiFi.

Other amenities include:

Bathrooms with bathtubs and soap

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and transportation

No onsite parking available

Conveniences

Limited-hour front desk
Luggage storage

Guest services

Change of bedsheets (on request)
Concierge services
Housekeeping (daily)
Tour and ticket assistance
Wedding services

Outdoors

Beach towels
Rooftop terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
3 steps to reach entrance
No elevator
Smooth flooring in room
Tile flooring in public areas
Well-lit path to entrance

1 building
2 floors
Built in 2000
Colonial architecture
Designated smoking areas (fines apply)
Reception hall

Room amenities

Bedroom

Bedsheets provided

Bathroom

Bathtub
Private bathroom
Soap
Toilet paper
Towels provided

Air conditioning
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM

Late check-in subject to availability

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

Late check-out fee: MXN 300

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

Late check-out fee: MXN 300 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators

No pets and no service animals are allowed at this property

Property is also known as

Sayil Hotel

Hotel Masam Hotel

SAYIL HOTEL BOUTIQUE

Hotel Masam Isla Mujeres

Hotel Masam Hotel Isla Mujeres

Frequently asked questions

Is Hotel Masam pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Masam?

This property doesn't offer parking.

What time is check-in at Hotel Masam?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Masam?

Check-out is at noon. Late check-out is available for MXN 300 (subject to availability).

Where is Hotel Masam located?

Located in Centro - Supmza 001, this hotel is within a 5-minute walk of Miguel Hidalgo and Isla Mujeres Ferry Terminal. North Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are also within 10 minutes.

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