Ratings based on 84 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Nov 2024
by A verified traveler from Houston
Posted 10 Nov 2024
The location is amazing, the staff is excellent, food fresh and delicious. We had a wonderful experience twice this year. I can wait to go back 🌞
by A verified traveler
Posted 11 Sep 2024
Staff very friendly and kind
by A verified traveler
Posted 30 Jul 2024
Was right on the beach, had bad WiFi that’s way I didn’t give it 5 star
Comment from Hotel Management
4 Sep 2024 by Lotus Team, Hotel Management
Thank you so much for your visit! yes we had a problem after the Hurrican with the WIFI but now its all fixed! i hope to see you soon and enjoy paradise!
by A verified traveler
Posted 26 Jul 2024
The Hotel didn’t have wifi in the room. The conditions were good not great. The staff was the best about the whole experience. The breakfast was bad. The fruit was warm and the coffee was lukewarm. This is not a 5 star hotel so I wasn’t expecting that. It is a good place to stay, the location was everything for us. The good far outweighs The bad. The place is nice. They do a good job of keeping the grounds clean. I would recommend this place and would stay again!
Comment from Hotel Management
29 Jul 2024 by Lotus Hotel, Hotel Management
Hello Erick! Thank you so much for your visit! yes! after the hurricane we are having some problems with the connection, next time if you come i'm very sure it will be fixed!
by A verified traveler
Posted 12 Jun 2024
Love that the beach was just feet away from our room!!!
Comment from Hotel Management
29 Jul 2024 by Lotus Hotel, Hotel Management
Thank you so much for your visit!See you next time!
by A verified traveler
Posted 30 May 2024
Love everything about this property except for the bed
by A verified traveler
Posted 21 May 2024
We very much enjoyed our stay. Staff was very accommodating, friendly and professional. We’ll be back!
by A verified traveler
Posted 22 Mar 2024 on Hotels
by A verified traveler
Posted 18 Mar 2024
The service was outstanding. Beautiful rooms. We loved the plunge pool!
