Ratings based on 996 Verified Reviews
3.6 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
I like the location of this property , but it does need a major overhaul . They are working on some things but it needs major work and when the workers are working they should clean up the mess daily !
by A verified traveler
Posted 14 Nov 2024
Property and rooms were not as advertised. Amenities were not as advertised. Construction was going on that blocked part of the entrance. Bar area was closed and poolside chairs were falling apart. Room had stains on the floors, walls and couch. Restroom toilet broke twice in the 12 hours we stayed before cancelling our stay.
by A verified traveler
Posted 11 Nov 2024
Na
by A verified traveler
Posted 10 Nov 2024
Construction going on in progress
by A verified traveler
Posted 8 Nov 2024
Comment from Hotel Management
8 Nov 2024 by Ignacio, Hotel Management
Dear family Jones: we’re so sorry to hear that your experience did not meet our standards. We value our guests feedback and work hard to ensure that similar issues do not occur in the future. We hope you’ll reach out to contact our Manager to discuss your experience in more detail. Have a great evening.
by A verified traveler
Posted 6 Nov 2024
Comment from Hotel Management
6 Nov 2024 by Ignacio, Hotel Management
Dear family Martin: Thank you so much for your kind review. We are delighted to hear that you had a positive experience with us at Posada del Mar. We hope you’ll visit us again soon. Have a great day.
by A verified traveler
Posted 6 Nov 2024
Comment from Hotel Management
6 Nov 2024 by Ignacio, Hotel Management
Dear family Turner: we’re so sorry to hear that your experience did not meet our standards. We value our guests feedback and work hard to ensure that similar issues do not occur in the future. We hope you’ll reach out to contact our Manager to discuss your experience in more detail. Have a great week.
by A verified traveler
Posted 5 Nov 2024
PDM is convenient to Centro and has a nice pool with a bar and restaurant but I've stayed here many times and do not see improvements. Simple things like a toilet seat that fits, not enough towels and showers that need attention. We soaked our shower head in a bag of vinegar to get it to spray. Just keep the small things up to date and the place is worth the good price.
Comment from Hotel Management
5 Nov 2024 by Ignacio, Hotel Management
Dear family M Martin: we’re so sorry to hear that your experience did not meet our standards. We value our guests feedback and work hard to ensure that similar issues do not occur in the future. We hope you’ll reach out to contact our Manager to discuss your experience in more detail. Have a great week.
by A verified traveler
Posted 30 Oct 2024
I stayed here 10/26/24 for three nights. If I had to stay longer I would have looked for another hotel on the island to move to. Hotel did not list that it was under construction when I booked. Very poor conditions, with paint coming off walls everywhere, lighting in room and halls missing hubs and very dark. My bathroom had black mold spots and dirty shower curtain and shower drain wouldn’t drain properly. I had to turn off shower three times to wait for it drain water while showering. Could be a nice property again, but not right now for sure!!!
Comment from Hotel Management
30 Oct 2024 by Ignacio., Hotel Management
Dear ms Kimberly Renee: we’re so sorry to hear that your experience did not meet our standards. We value our guests feedback and work hard to ensure that similar issues do not occur in the future. We hope you’ll Have a great week.
by A verified traveler
Posted 27 Oct 2024
Nice and large rooms. A lot of dirt around. The water was off on one of the nights. In the second day there was no hot water. All the items in the frigider got frozen.
The stuff was amazing and help us with everything we asked.
Comment from Hotel Management
28 Oct 2024 by Ignacio., Hotel Management
Dear Family : we’re so sorry to hear that your experience did not meet our standards. We value our guests feedback and work hard to ensure that similar issues do not occur in the future. We hope you’ll reach out to contact our Manager to discuss your experience in more detail. Have a great week.
