Ratings based on 555 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Nov 2024
Amazing
Comment from Hotel Management
4 Nov 2024 by Hotel Playa la Media Luna, Isla Mujeres, Hotel Management
Thank you for taking the time to share your review, your feedback helps us get better. We hope you'll come and see us again soon.
by A verified traveler
Posted 25 Sep 2024
Comfortable room, quiet no frills hotel. Easy to walk to Playa Norte beach.
Comment from Hotel Management
27 Sep 2024 by Hotel Playa la Media Luna, Isla Mujeres, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 11 Sep 2024
Had the worst customer service, it was dirty and unsafe alot of young guys working and walking all around the hotel,
Comment from Hotel Management
11 Sep 2024 by Hotel Playa la Media Luna, Isla Mujeres, Hotel Management
Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better.
by A verified traveler
Posted 9 Sep 2024
Large spacious room with great view of the ocean. Highly recommend this tranquil hotel.
Comment from Hotel Management
9 Sep 2024 by Hotel Playa la Media Luna, Isla Mujeres, Hotel Management
Thank you for taking the time to share your review, your feedback helps us get better. We hope you'll come and see us again soon!
by A verified traveler
Posted 30 Aug 2024
Comment from Hotel Management
1 Sep 2024 by Hotel Playa la Media Luna, Isla Mujeres, Hotel Management
Thank you for your feedback. We apologize that our service did not satisfy your expectations.
by A verified traveler
Posted 22 Aug 2024
Comment from Hotel Management
23 Aug 2024 by Hotel Playa la Media Luna, Isla Mujeres, Hotel Management
Thank you for taking the time to share your review, your feedback helps us get better. We hope you'll come and see us again soon!
by A verified traveler
Posted 14 Aug 2024
Will for sure stay here again.
Comment from Hotel Management
14 Aug 2024 by Hotel Playa la Media Luna, Isla Mujeres, Hotel Management
Thank you for taking the time to share your review, your feedback helps us get better. We hope you'll come and see us again soon!
by A verified traveler
Posted 30 Jul 2024
We are considering to come back to this hotel.
Comment from Hotel Management
30 Jul 2024 by Hotel Playa la Media Luna, Isla Mujeres, Hotel Management
Thank you for taking the time to share your review, your feedback helps us get better. We hope you'll come and see us again soon!
by A verified traveler
Posted 17 Jul 2024
Beautiful location
Comment from Hotel Management
30 Jul 2024 by Hotel Playa la Media Luna, Isla Mujeres, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Great property with beautiful pool views
Posted 14 Jul 2024 on HotelsVery nice hotel with excellent views from the pool. It was very clean and comfortable. Beds and pillows were comfortable. The only thing that could’ve been better was the shower head. Very close to Playa Norte and all the shops and restaurants. Bonus: We got to witness huge turtles nesting their eggs. Great overall experience.
Comment from Hotel Management
19 Jul 2024 by Hotel Playa la Media Luna, Isla Mujeres, Hotel Management
Thank you for taking the time to share your review, your feedback helps us get better. We hope you'll come and see us again soon!
