Ratings based on 7 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
We just returned from Almare. We chose the property because we were looking for a small resort feel rather than a large hotel feel. The resort is small, which hit the mark. The beach is small, but you can walk out into the water and see to the bottom. There are limited food choices. Alcohol choices are the best we have encountered for an all-inclusive. They have top shelf liquor to choose from.
The service is impeccable! The resort is still being put together and polished. It will be an excellent resort when everything is truly ready.
by A verified traveler
Posted 23 Dec 2024
Pro’s: Shoutout to David and Captain eddy and the whole staff for making my stay the best. The staff accommodated my wife’s Birthday with an in-room balloon greeting, a private sectioned off dinner on the room and ofcourse David my favorite bartender with the best drink mixes.
I loved the tequila tasting night and doing activities with experience coordinators.
Cons:
1) food: the food with midtier. I loved the rooftop food the best due to it’s comfort food menu. I advise increase the shrimp options on menu,
2) jacquee should definitely be advertised as part of the spa and something you would have to pay for. I think all hotels need an indoor option for rainy days
3) online the rooms all look the same with different views. When in reality the smaller rooms has jacquees while my bigger room had a smaller tub. It would be great if you can update the room pictures to accurately reflect.
Overall 9.5/10. Will come back soon
Comment from Hotel Management
23 Dec 2024 by Blanca Ortega, Hotel Management
Thank you for taking the time to share your detailed feedback. We are delighted to know that you had such a positive experience with us and that our team, particularly David and Captain Eddy, contributed to making your stay memorable. It was our pleasure to assist with your wife’s birthday celebration, and we’re thrilled you enjoyed the personalized touches, such as the in-room balloon greeting, the private dinner, and David’s exceptional drink creations. It’s also wonderful to hear you appreciated the tequila tasting and activities with our experience coordinators.We sincerely appreciate your constructive comments regarding the menu, spa services, and room descriptions. Your insights are invaluable, and we will carefully review these aspects to enhance the guest experience further.Thank you again for your generous 9.5/10 rating. We look forward to welcoming you back in the near future and exceeding your expectations once more.
by A verified traveler
Posted 24 Nov 2024
Had such a relaxing time celebrating my husbands birthday. From arrival to leaving the staff from guest services, all management, all bar and restaurant staff members made sure we were always taken care of. They were so attentive and by the time we left they felt like family. The attention to detail was impressive. The food was perfect and restaurants had plenty of options to choose from. The memories we made at Almare will last a lifetime.
Comment from Hotel Management
24 Nov 2024 by Queren Ortega, Hotel Management
Dear Jade,Thank you so much for taking the time to share your experience with us. We are truly delighted to hear that you had such a wonderful time celebrating your husband’s birthday at our property. Every detail is carefully crafted to provide exceptional service, and it’s incredibly rewarding to know that our team, from guest services to the bar and restaurant staff, made your stay memorable and made you feel like part of our family.We’re thrilled to hear that the variety and quality of our culinary offerings exceeded your expectations and that we were able to create an environment where you could fully enjoy every moment. Knowing that the memories you created at Almare will last a lifetime is truly the highest compliment and inspires us to continue delivering unique and special experiences for our guests.It would be our honor to welcome you back in the future. Don’t hesitate to visit us again for more celebrations and unforgettable moments. You will always have a place here with us!
by A verified traveler
Posted 23 Nov 2024
Would absolutely stay here again!!!
Comment from Hotel Management
24 Nov 2024 by Queren Ortega, Hotel Management
Dear Holly,We would like to extend our sincerest gratitude for sharing your kind feedback regarding your recent stay with us. It brings us great joy to know that your experience was enjoyable and that our services met your expectations.Your opinion is invaluable to us, as it inspires our team to continue striving for excellence in every detail.It would be our honor to welcome you again in the future. Please do not hesitate to reach out to us directly if we can assist you with anything for your next visit.
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Queren Ortega, Hotel Management
Dear Tyler,Thank you so much for taking the time to share your experience in Almare, Isla Mujeres. We are delighted to hear that your stay was enjoyable and that we were able to meet your expectations. Your kind feedback is a great motivation for our team as we strive to provide the best possible service to our guests.We look forward to the opportunity to welcome you again in the future. If there is anything else we can assist you with, please do not hesitate to reach out to us.
by A verified traveler
Posted 18 Nov 2024
staff was extremely friendly, only complaint is for when you book through expedia the property can not contact you about travel details make sure you reach out separately other wise you’ll be out of the loop on some things.
Comment from Hotel Management
19 Nov 2024 by Queren Ortega, Hotel Management
Dear Allyssa...We sincerely appreciate you taking the time to share your experience with us. We are pleased to know that our team provided you with friendly service, as our goal is always to offer exceptional attention to our guests. We also value your feedback regarding bookings through Expedia, and we will take your comments into account to enhance communication with our guests in the future. It would be an honor to welcome you again on your next visit.
by A verified traveler
Posted 22 Dec 2024
Would go back again ! :-)
Comment from Hotel Management
23 Dec 2024 by Blanca Ortega, Hotel Management
Thank you so much for sharing your experience with us. We’re thrilled to hear that you enjoyed your stay and that our service met your expectations. Feedback like yours inspires us to continue delivering our best. We look forward to welcoming you back soon!
