Ratings based on 195 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Jun 2024
I loved my stay at the hotel, arrived during the hurricane and every precaution was taken to make my stay even during the floods remarkable. Staff was exceptional and helpful and well just fun and knowledgeable about where to find everything and it's a family run hotel - really would recommend to everyone!! Great location, just off the beach and close to town but really quiet.
Comment from Hotel Management
6 Jun 2024 by Tierra Mia family , Hotel Management
Hola our dear Annie, Thank you very much for all your lovely comments and thank you for your visit we hope next time your stay will be better wather to enjoy your time. We work hard to give a better service in your next vacations. Thank you again for your commenst and your visit we send you a lot of greetings and hugs from all family Tierra Mia
by A verified traveler
Posted 7 May 2024 on Hotels
Stayed in the suit with a tub on the balcony and a hammock. It was really nice and had many extra features but then lacked some basic amenities. If did not have a mini fridge or cabinet to put your clothes in which i found odd for a luxury suit. It was quite espensive and thought u could find something that had a minifridge for the price. Breakfast was included tho and it was quite good. Also if you select pay at the hotel, you have to pay in cash?? Which i wish i had known before booking because it felt sketchy bringing that much cash with me.
Comment from Hotel Management
7 May 2024 by Familia Tierra Mia , Hotel Management
Muchas gracias por tu visita, es una lástima que no comentaras con tu nombre. Todas las amenidades incluidas están especificadas en la información del hotel, así como en las fotos de la habitación, le recordamos lo importante que es revisar esa información antes de reservar su estancia. Trabajamos para ofrecer un espacio tranquilo, buena asistencia por parte del staff y recomendaciones para una estancia agradable. Las especificaciones de pago son espepficicadas antes y después de hacer la reservación para que puedan estar preparados a su llegada. Saludos cordiales.
by A verified traveler
Posted 15 Apr 2024 on Hotels
Comment from Hotel Management
23 Apr 2024 by Familia Tierra Mia , Hotel Management
Thank you for your visit we hope you enjoyed your time in our paradise. See you next time.
by A verified traveler
Posted 2 Apr 2024
Our family of three (2 adults and a teenager) spent 8 nights at Tierra Mia. We could not be happier with our experience. It was our first visit to Holbox, and so we didn’t know the lay of the land. We wanted something close enough to good beaches and town centre but quiet. Tierra Mia had really good reviews and was in our price range. It proved to be the perfect place for us. The room was very clean with nice design touches. The layout of the property is lovely - a central courtyard with a pool and lots of lounging options. It was a great place to go when the beach got too hot. The beach is a 3 minute walk away - close enough to walk in your bathing suit and bare feet, but removed from the busyness of the beachfront (we realized that the drawback for the pricey beachfront hotels is that many of them have quad/golf cart traffic running in front of them along the beach roadway). Tierra Mia includes a lovely breakfast (Mexican and other options) in the room rate and it was a great way to start the day. To top it off, Tierra Mia has amazing staff. So friendly and helpful. The front desk staff in particular (Yisel and Fernanda) were a total delight and went out of their way to make it a special stay for us. We highly recommend Tierra Mia and would love to stay there again on a future visit.
Comment from Hotel Management
16 Apr 2024 by Tierra Mia family , Hotel Management
Thank you very mucho for all the lovely comments you leave for our Tierra Staff we really aprecciate itThis is really helpfull to work hard and give a better service in your next time with us.Have a lovely time in home and thank you again.Greetings from all the Tierra Mia Family
by A verified traveler
Posted 18 Mar 2024
Loved our stay here. So close to the beach, towards the quiet end. Great pool facility, beds were comfy and we had a safe in the room. Felt safe and was very quiet. Breakfast options were amazing. Only downside is that we went on early morning excursions and breakfast ended at 10am so ended up missing some days.
Comment from Hotel Management
21 Apr 2024 by Tierra Mia family , Hotel Management
Thank you for your comments for Tierra Mia staff is important to know about your experiencie to get a better service for you in your next vacation you always be welcome to come back in our paradise. See you next time!!!
by A verified traveler
Posted 5 Oct 2023 on Hotels
Comment from Hotel Management
4 Nov 2023 by Fernanda, Hotel Management
Muchas gracias por su visita, esperamos verlas de nuevo muy pronto. ¡Saludos cordiales y salud!
by A verified traveler
Keep this one quiet. Otherwise everyone will book.
Posted 4 May 2023 on HotelsA beautifully designed hotel with a very eco feel that fits nicely into vide of the island. Staff very helpful from front desk through to restaurant and cleaning. Just a brief visit this time but would stay here again if returning to the wonderful Holbox
Comment from Hotel Management
6 May 2023 by Fernanda, Hotel Management
Nos preocupamos por ofrecer un espacio tranquilo y limpio para nuestros huéspedes, esperamos poder atenderles de nuevo, hasta pronto!
by A verified traveler
Posted 18 Apr 2023
A wonderful and thoughtfully managed property. Its a real gem of place. Nice additions to rooms, like a safe, toiletries, beach towels. Lovely large pool area which is all kept super clean and well maintained. All staff were incredibly helpful and friendly. We would highly recommend and hope to be back soon.
Comment from Hotel Management
6 May 2023 by Fernanda, Hotel Management
Gracias Helen, fue un placer atenderles durante su visita, esperamos verlos pronto de nuevo. Saludos!!
by A verified traveler
Love it
Posted 13 Mar 2023 on HotelsWe love staying at Tierra Mia. This was our third time, and our first time staying there with a child. The space is welcoming and beautiful. The pool is magical and exactly what you need to cool off. The staff is thoughtful and kind. Breakfast is plentiful (though I do miss the smoothies they used to have - now you can buy them at a shop in town). It is a 5 minute stroll to the beach (in an area that is not super populated) and also an easy walk to the town center. Renting bikes makes everything even more accessible. I would certainly return.
Comment from Hotel Management
13 Apr 2023 by Fernanda, Hotel Management
Thank you so much Kaitlin, we are very happy to know you had a wonderful time staying with us. We would love to have you back, kind regards!
by A verified traveler
Posted 27 Jan 2023 on Orbitz
The staff at Tierra Mía Hotel were great. The food was amazing and the rooms were incredibly. I will certainly go back there whenever I can!
