Ratings based on 421 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jan 2025
Omg what a beautiful place to stay! We had an ocean view room and the grounds of the property were gorgeous. We were really impressed with it all and the breakfast each morning. It’s very close to town and easy to catch a taxi if you need to! Room was clean and tidy and spacious. Would stay here again
by A verified traveler
Posted 1 Jan 2025
We had a fantastic stay at Hotel Puerto Holbox! Our sea-view room was breathtaking, offering the perfect backdrop to relax and soak in the island’s beauty. The hotel’s restaurant was outstanding—every meal and drink we had was top-notch, and our Christmas Eve dinner was truly 5-star. The staff were warm, welcoming, and went above and beyond to make our stay memorable.
The hotel’s location is ideal, just a short distance from town, making it convenient yet peaceful. The only challenge we faced was the flooded roads after rain, which made it tricky for taxis to get around. However, this seems to be a common issue on the island and didn’t diminish our overall enjoyment.
We would definitely stay here again and highly recommend it to anyone visiting Holbox!
by A verified traveler
Posted 24 Nov 2024
Lovely hotel located right on the beach front. We were unlucky with the weather as the beach in front of the hotel was full of seaweed so we weren’t able to use the loungers there. There are other loungers behind the beach though which are great and still have a lovely outlook.
The property is really quiet and very convenient being only a short walk from town. It isn’t entirely secluded though as one of the main dirt roads loops around the front of the sun lounger/pool area.
We were pleasantly surprised that breakfast was included in our stay. This was a real bonus and it was lovely having breakfast by the sea every morning.
Overall the hotel was great value for money and we would stay here again!
by A verified traveler
Posted 10 Sep 2024
Comment from Hotel Management
10 Sep 2024 by Hotel Puerto Holbox Beach Front, Hotel Management
Thank you for taking the time to share your review, your feedback helps us get better. We hope you'll come and see us again soon!
by A verified traveler
Posted 18 Jul 2024
Comment from Hotel Management
14 Aug 2024 by Hotel Puerto Holbox Beach Front, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 10 Jun 2024
Comment from Hotel Management
16 Jun 2024 by Hotel Puerto Holbox Beach Front, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 5 Mar 2024
Property well maintained. Staff very friendly and helpfull. Quiet end of town, but short walk to center. Great beach.
Comment from Hotel Management
5 Mar 2024 by Hotel Puerto Holbox, Hotel Management
Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. I'm glad we were able to meet your expectations!
by A verified traveler from New York
Posted 13 Feb 2024
The location, on the Beach is perfect. The rooms are very clean, as are the grounds. The restaurant serving breakfast and all at the beach means you can spend all day on the beach beds, or take an easy walk to town for lunch or dinner.
We had a wonderful time on the beach and thoroughly enjoyed dinners and music in the town on evenings .
The staff at the hotel and especially the restaurant and beach is extremely helpful. Louis and Andrea do an amazing job keeping the restaurant food and beach area a wonderful daytime experience, as did Edwardo and Marcella making sure we were always happy w drinks, cocktails and smoothies and food.
Freddy and Edwin at hotel reception were very helpful regarding room needs or transportation help.
We have stayed 2 years now, and the hotel is perfect for us at a reasonable price.
Comment from Hotel Management
25 Feb 2024 by Hotel Puerto Holbox, Hotel Management
Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. I'm glad we were able to meet your expectations!
by A verified traveler
Posted 19 Jan 2024
Tuvimos la oportunidad de pasar 2 noches en el hotel, el servicio excelente, el personal muy amable y siempre al pendiente. Las puestas de sol en la playa del hotel son perfectas
Comment from Hotel Management
19 Jan 2024 by Hotel Puerto Holbox, Hotel Management
Gracias por tu calificación a nuestro servicio y por haber elegido nuestro hotel, es grato saber que disfrutaste de tu estancia, esperamos tenerte de nuevo como invitado.
by A verified traveler
Posted 16 Aug 2023 on Hotels
Comment from Hotel Management
16 Aug 2023 by Hotel Puerto Holbox, Hotel Management
Thanks for staying with us. We appreciate your feedback!
