Ratings based on 242 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Aug 2024
Comment from Hotel Management
13 Sep 2024 by HOTEL CASA BARBARA DE HOLBOX , Hotel Management
Estimado Juan,¡Muchas gracias por tu reseña y por darnos la oportunidad de recibirte! Nos alegra saber que tu experiencia fue buena y que valoras lo que ofrecemos en Casa Bárbara. Cada opinión nos ayuda a seguir mejorando para brindarte una experiencia aún más especial en tu próxima visita.Nos encantaría tener la oportunidad de recibirte nuevamente y sorprenderte con nuevas mejoras y detalles para que disfrutes aún más de tu estancia. Nuestro equipo siempre está aquí para hacer de tu estadía una experiencia inolvidable. ¡Será un placer tenerte de vuelta muy pronto!No dudes en contactarnos directamente para cualquier futura reserva. ¡Te esperamos con los brazos abiertos!Saludos cordiales,
by A verified traveler
Posted 17 Apr 2024
We had a nice stay here. Very pretty facility and building. The included breakfast in the connected restaurant was great, and the restaurant staff was very friendly. We did have bed bugs, but thats not entirely in their control. When we let the staff know they moved us to a new room right away. :) The outdoor area around the pool is beautiful and has lots of small wildlife: you can spot gheckos and birds in the surrounding trees. Our water was having some issues and wouldnt work somtimes. But I think that may have just been because they were doing some work on the system. The two kitties that live there are super sweet and cute. Overall it was a nice stay, the island is beautiful!!
Comment from Hotel Management
18 Apr 2024 by HOTEL CASA BARBARA , Hotel Management
Hola amigos muchas gracias por habernos elegido para su estadia en Holbox, esperamos verles nuevamente y fue todo un gusto servirles y atenderles como se merecen, sentimos los pequeños incovenientes que pasaron y agradecemos su comprension haremos lo posible por ser los mejores cada dia.
by A verified traveler
Posted 7 Apr 2024
The hotel was the perfect place for us. Location was a short walk to everywhere we wanted to go. Nights were quiet. The pool and grounds were beautiful. Will definitely stay there again on our next trip.
Comment from Hotel Management
7 Apr 2024 by HOTEL CASA BARBARA , Hotel Management
Hola Amy fue un placer haberlos tenido en Casa Barbara, y sera todo un gusto volver les a recibir con mucho cariño y servirles nuevamente como se merecen, con el mejor servicio, esperamos verles pronto. Saludos.
by A verified traveler
Posted 2 Apr 2024 on Hotels
by A verified traveler
Posted 23 Jan 2024
Location was great. Close enough to the action to walk, but far enough that it was quiet. Loved that you could hang out at their sister property’s beach club. Highly recommend this hotel.
Comment from Hotel Management
16 Feb 2024 by Jonathan, Hotel Management
Hola buenas noches agradecemos sus comentarios y su preferencia, esperamos tenerla de regreso muy pronto. Saludos Cordiales
by A verified traveler
Good location - Horrible amount of noise.
Posted 8 Jan 2024 on HotelsThe Hotel is really pretty, the staff is friendly. BUT the amount of noise is terrible. I understand that it is located on the Main Street coming into town, but better doors and windows would have made the rooms in the front tower way more comfortable. It is not the hotel to go to if you want a few days of rest. We had to change rooms because the first room had no hot water and the ceiling fan was broken, the staff was accommodating and moved us to another room (although the second room water was barely room temp warm). Great location in regards to the ferry and the plaza, if that is what you are looking for. But again, not the hotel for some days of peace and quiet.
Comment from Hotel Management
16 Feb 2024 by Jonathan, Hotel Management
Hola agradecemos su preferencia y claro es normal de los hoteles que se encuentran en el centro, sin embargo le brindamos una disculpa si estancia no fue de su total agrado, la proxima vez quizas podamos brindarle una habitacion de mas en el fondo para que no tenga esta situacion. Saludos Coridiales
by A verified traveler
Posted 29 Dec 2023
Comment from Hotel Management
16 Feb 2024 by Jonathan, Hotel Management
Gracias por sus comentarios y su preferencia, esperamos tenerlo de regreso pronto David.
by A verified traveler
Posted 28 Dec 2023
We only stayed one night. The reception was very friendly, but it rained that night and we had no shower, no sink or no toilet for a couple hours. Then our door handle came off, couldn’t leave until that was fixed and that took a while to have someone come out. Apparently the owner of the building lives in America and didn’t seem in a rush to fix our door. The showers n sink eventually worked after the rain. But our room was clean and had a nice balcony.
Comment from Hotel Management
16 Feb 2024 by Jonathan, Hotel Management
Hola agradecemos su preferencia y una disculpa por los incovenientes causados, trabajaremos para mejorar nuestro servicio y esperamos tenerles de visita pronto en la isla de nuevo, saludos Jenna.
by A verified traveler from SAN DIEGO
Posted 13 Nov 2023
by A verified traveler
Posted 15 Aug 2023
Comment from Hotel Management
28 Sep 2023 by Reservaciones Casa Bárbara, Hotel Management
Hola Jesus, Muchas gracias por su valoración, nos complace que su estancia haya sido de su agrado, lo invitamos a visitarnos pronto.Saludos
