Ratings based on 459 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Paradise
Posted 22 Jul 2024 on HotelsThe space was perfect and beautiful for our family stay. Breakfast included was delicious. We thought it was a continental type breakfast but no. This is a full cooked to order meal. Staff was great, they went out of their way to help us. The beach access is great and the pool is nice too.
by A verified traveler
Posted 14 Jul 2024
We stayed here during the hurricane. Our trip was cut short because of it. We loved our two nights there the hotel helped arrange the transportation to make it so easy getting there. When the hurricane caused the island to evacuate Eva was an absolute all star. Calm and cool and went so outta her way to make sure everyone was taken care of. She truly cared and gave all she could to help. I can’t wait to go back again and have a longer stay the place is beautiful and walkable to everything and the stay was the best.
by A verified traveler
Perfect location
Posted 4 Jul 2024 on HotelsOur only complaint was the air conditioning wasn’t very strong. We loved this hotel. Access to the beach and restaurants was incredible. The staff were amazingly accommodating and helpful. On our last day the island was being evacuated ahead of a hurricane, but the staff continued to go above and beyond to make sure we were taken care of. I would highly recommend.
by A verified traveler
Posted 3 Jul 2024
by A verified traveler
Posted 28 Jun 2024
by A verified traveler
Posted 15 Jun 2024
This was perfect for a small family. We had a room off the pool. Was perfect for my son. He loved that. Very close to the beach and the breakfast was really good. Close walk to restaurants
by A verified traveler
Posted 6 May 2024
We loved it! The staff is amazing!
by A verified traveler
Posted 11 Apr 2024
Loved our week here.
by A verified traveler
Cabanas and great breakfast and service
Posted 7 Apr 2024 on HotelsOur family of 4 had a wonderful and relaxing time on Holbox. The staff at Xaloc were always courteous and attentive, while giving us the space to relax. Our cabana was comfortable and was kept clean. We loved having a cabana by the family pool side 5min walk to many restaurants.Hotel breakfast was great! Fruit and pan dulce with coffee and juice, followed by a selection from a diverse and filling breakfast menu which is included with the stay. They didn't run out of any food items during our stay. The last 3 days we ate lunch at the hotel too, well priced and delicious, with service on the beach, poolside, room or in restaurant. As a note to set expectations, the loungers with umbrellas are only on the land side of the road, so if you want shade you have to deal with the steady flow of golf cars driving in front of you. The adjacent hotels all offer shaded loungers on the ocean side of the road. General comment about Holbox, there are waaay too many golf cars. People rent them or taxi instead of walking. In early April, the sargasso was really bad. They do what they can to clear it, but there's a lot of it. People on Holbox are trustworthy, which is a shocking contrast with the Cancun airport pirhannas. Book a shuttle from the airport to Chiquila for 350 pesos pp (sounds too good to be true but it works and is comfortable), or take the ADO bus (similar cost and comfort). Taxi will change you $392 USD to Chiquila. We loved our stay and all the restaurants we got to dine at.
by A verified traveler
Posted 2 Apr 2024
Everything was absolutely amazing! Beautiful huts as rooms. Only thing I will mention is the water for the pool is insanely cold. Hence, it was empty most of the time.
