Ratings based on 16 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
5.0 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Nov 2024
No pool far from the beach
Comment from Hotel Management
13 Nov 2024 by The reception, Hotel Management
Thank you for sharing your feedback. We are sorry to hear that your stay did not meet your expectations.As noted on the Expedia booking platform, our hotel does not have a swimming pool and is not located directly by the beach. However, we provide our guests with a complimentary beach pass every day, granting access to a beach located just two hundred meters from our hotel. We strive to offer clear and accurate information about our facilities and location to ensure our guests have a full understanding at the time of booking.We sincerely appreciate your understanding and hope to have the opportunity to welcome you again in the future.
by A verified traveler
Posted 1 Sep 2024
by A verified traveler
Posted 30 May 2024
My daughter and I have just spent 4 wonderful nights at the hotel. The accommodation and service is outstanding.
We received a warm welcome from all the staff throughout our stay and nothing was too much trouble. The hotel owners are very lucky to have such lovely staff working there.
We enjoyed the breakfast each morning and there is a free beach club pass for the nearby Mawimbi hotel included, which was fantastic.
I send a special shout out to Fabio, who helped arrange tours and taxis; and who was professional and charming.
I do not hesitate to recommend El Corazón for your stay on Isla Holbox.
by A verified traveler
Holbox..
Posted 26 May 2024 on HotelsLoved everything about it!
Not too far from beach, in quiet neighborhood.
Would stay again!
Staff is very welcoming and friendly! (:
by A verified traveler
Posted 20 May 2024
by A verified traveler
Posted 21 Jan 2024
It’s such a lovely hotel. It’s nicely decorated, very clean and bed was very comfy. The area is very quiet and close to the beach. We have also enjoyed breakfast on the rooftop terrace. Staff was very friendly and provided recommendations for the area and restaurants. Walk to Punta Mosquito was amazing and was the highlight of our holiday.
by A verified traveler
Posted 19 Nov 2023
We recently stayed at El Corazón Boutique Hotel and the staff and hotel are great!! The hotel and rooms are very clean and the bed and pillows are amazingly comfortable for hotel beds (probably the best I’ve slept in). The hotel rooftop breakfast is very good (especially the smoothie bowls) too.
Three issues to consider (mostly affected by rainy days/season):
The location is approximately 3 blocks from the beach, which is great… although during rainy season the streets flood badly and you really will want rain boots. I asked them to warn future tourists that basically the whole island floods with a day of rain and they said, “they’ll take that into consideration”.
The Mawimbi beach club is another 3 blocks equivalent from the beach front area you walk to. It is the nicest of the clubs, it’s just a little fat if you don’t love walking (we were fine with it as we love walks but I think it should be known), especially with the flooded streets.
The hotel lost water for a day (12 hours of daylight) and they kept saying it was an entire island problem, but it seemed to only be our hotel. I’m thankful the issue was fixed by 6pm or so.
Anyway, they truly are very nice and very helpful! I just wish there had been a bit more transparency. I would totally stay there again!
by A verified traveler
Posted 3 Sep 2023
This was a beautiful boutique hotel. The staff were extremely friendly and helpful and the location was great - just a few minutes walk to the main beach. They also have a partnership with a beach front hotel so you can use their sunloungers - a nice idea! Breakfast on the terrace was amazing too.
Comment from Hotel Management
6 Sep 2023 by Alex, Hotel Management
Thank you Sophie, it was a pleasure to have you as our guests, we hope to see you soon.
by A verified traveler from TEMPLE
Posted 20 Feb 2022 on Travelocity
Elegant and great staff.
by A verified traveler
Posted 15 Jan 2022
Amazing stay