Ratings based on 210 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from ALEXANDRIA
Posted 27 Jan 2024
We loved this property. The units were clean, comfortable and well stocked. The highlight is the sweet lady that helped us check in and made us feel like a welcome friend. I would definitely stay here again!
Comment from Hotel Management
27 Jan 2024 by ぱいぬ島リゾート, Hotel Management
この度はご宿泊誠にありがとうございました。お客様に大変喜んでいただけましたことスタッフ一同嬉しい限りでございます。また、会える日を楽しみにしております。ありがとうございました。
by A verified traveler from Bangsar
Posted 8 Jan 2024
We really enjoyed our stay. The staff were amazing, the rooms were great and we enjoyed the separate living space and undercover outdoor area. They have laundry facilities and plenty of carparking spaces. We just felt if it was located on a quieter street it would be perfect. The road is pretty busy and takes away the calmness of the island. But the accommodation itself is great!
Comment from Hotel Management
8 Jan 2024 by ぱいぬ島リゾート, Hotel Management
この度はご宿泊誠にありがとうございました。お客様に大変喜んでいただけましたことスタッフ一同嬉しい限りでございます。石垣島では良いお年をお迎えになられましたでしょうか。今年もぜひよろしくお願いいたします。ありがとうございました。
by A verified traveler
Posted 8 Apr 2023
Clean, nicely designed rooms. Plenty of space. Nice deck. Feels new. Staff extremely friendly.
Comment from Hotel Management
8 Apr 2023 by ぱいぬ島リゾート, Hotel Management
ぱいぬ島リゾートに高評価、ありがと御座います。また石垣島にご旅行の際は、ぱいぬ島リゾートにご宿泊をお待ちしております。スタッフ一同大変嬉しい限りです。ぱいぬ島リゾート
by A verified traveler from Chicago
Posted 22 Aug 2022
Container houses as rooms provide good space and have nice interrior. Location is in the middle of an industrial area but bus connection to city and airport is fantastic.
Comment from Hotel Management
22 Aug 2022 by ぱいぬ島リゾート, Hotel Management
Thank you for staying with us.All the staff are happy that you were pleased with our customers.I am glad that you enjoyed your trip.We look forward to seeing you again when you come to Ishigaki Island.Thank you very much.この度はご宿泊誠にありがとうございました。お客様に喜んでいただけましたことスタッフ一同嬉しい限りでございます。楽しいご旅行になりましたこと嬉しいです。また石垣島に来られる際はお待ちしております。ありがとうございました。
by A verified traveler
Posted 5 Jan 2022
The cheapest rooms do not look like the rest of the property. I was looking at this property and then a cheaper room came up and I booked it. The rest of the property may have nice rooms but we never saw them. When I realised my mistake and tried to upgrade, the staff wanted to charge me more than the online price. No offer of a discount etc... even though the property wsa empty. We were in a container at the back left of the property. My partner didnt get much sleep because everytime I turned, the bank bed swayed as cheap bunk beds do. The toilet, though very clean, smelt because of the drains. The property was clean, but its probably the plumbing. Either way it wasnt nice.
Property looks nice on the pics but there is a building site opposite and industry on all sides.
It is convenient for the airport and there is enough parking.
Comment from Hotel Management
5 Jan 2022 by ぱいぬ島リゾート, Hotel Management
Thank you for staying with us.
We sincerely apologize for the inconvenience caused to our customers.
We will continue to make every effort to improve our staff so that our customers will be happy.
Thank you very much.
Painu Island Resort
by A verified traveler
Posted 2 Jun 2021
Love the outdoor soaking tub!!
Comment from Hotel Management
2 Jun 2021 by ぱいぬ島リゾート, Hotel Management
この度はご宿泊誠にありがとうございました。
お客様に露天風呂を喜んで頂けましたことスタッフ一同嬉しい限りでございます。今後ともどうぞよろしくお願い致します。
by A verified traveler
Posted 5 Apr 2021 on Hotels
Comment from Hotel Management
5 Apr 2021 by ぱいぬ島リゾート, Hotel Management
この度はご宿泊誠にありがとうございました。
お客様に喜んでいただけましたことスタッフ一同嬉しい限りでございます。また石垣島に遊びに来られた際はお待ちしております。今後どもどうぞよろしくお願いいたします。ありがとうございました。
by A verified traveler from Tsukuba
Posted 25 Dec 2020
Very comfortable! The rooms are spacious and modern.
Comment from Hotel Management
25 Dec 2020 by ぱいぬ島リゾート, Hotel Management
Anna様
この度はご宿泊誠にありがとうございました。
お客様に喜んでいただけたことスタッフ一同嬉しい限りでございます。
今後ともどうぞぱいぬ島リゾートをよろしくお願いいたします。
ありがとうございました。
ぱいぬ島リゾート
by A verified traveler
Posted 25 Aug 2020
Comment from Hotel Management
26 Aug 2020 by ぱいぬ島リゾート, Hotel Management
この度は当ホテルにご宿泊頂き、誠にありがとうございました。お客様にご満足頂ける滞在になり、スタッフ一同心嬉しく思います。
次回のご来島を、心よりお待ち申し上げております。
by A verified traveler
Posted 19 Dec 2019 on Hotels
good
