Ratings based on 188 Verified Reviews
4.3 Room cleanliness
4.6 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Nov 2019 on Hotels
Comment from Hotel Management
10 Jan 2020 by ホテルエメラルドアイル石垣島 スタッフ一同, Hotel Management
この度は再びホテルエメラルドアイル石垣島をご利用頂きまして、誠にありがとうございます。
今後も快適にお過ごし頂けるよう日々努力して参ります。
またのお越しを心よりお待ち申し上げます。
ホテルエメラルドアイル石垣島 スタッフ一同
by A verified traveler
Good location and great breakfast
Posted 18 Sep 2019 on HotelsThe location is good, close to the port and the shopping arcade. Many restaurants are nearby. The service at the cafe where breakfast is served is excellent. I really like the two older men who made us the rice balls. I like it not so much about the tastes but their professionalism, they make every rice ball with their hearts and souls.
Comment from Hotel Management
21 Nov 2019 by ホテルエメラルドアイル石垣島, Hotel Management
この度はホテルエメラルドアイル石垣島をご利用頂きまして、誠にありがとうございました。
朝食のこと含め、たくさんのお褒めのお言葉頂き重ねて感謝申し上げます。
私どもは、お客様と島を『結ぶ』をモットーに日々取り組んでおりますが、今後もより一層お客様に寄り添えるような、あたたかいサービスを行っていきたいと考えておりますので、またどうぞ八重山諸島”石垣島”へ遊びに来て下さると大変嬉しく思います。
最後になりましたが、お忙しい中クチコミへのご投稿頂きまして、誠にありがとうございます。
We are looking forward to seeing you again here. Thank you.
by A verified traveler
Posted 5 Aug 2019
Environment provided is good.
by A verified traveler
Good location, superb staffs and comfy stay
Posted 28 Feb 2019 on HotelsThe hotel location was good. Near to shopping area with many restaurants. Staffs was friendly, warm, bubbly and helpful. The room was good, bed and pillows are very comfy as we had a good sleep for both of the days. The breakfast was good, very local and hand made by the staffs in charge. Definitely recommend anyone who is visiting Ishigaki to stay there. However, if you are driving, do take note this hotel does not have private carpark but public carpark are available nearby with affordable fee.
Comment from Hotel Management
23 Mar 2019 by Hotel emerald isle all staff , Hotel Management
Dear Alfred
Thank you so much for choosing our hotel for stay ishigakijima and for sharing your feedback,we are very pleased to hear that you enjoyed you stay and our services met your expectations ,we will continue to devote ourselves to striving to give impression and satisfaction to many customers in near future.
we hope to have the opportunity of welcoming you back .
yours sincerely
Hotel emerald isle all staff
by A verified traveler from Kitanakagusuku
Posted 11 Feb 2019
The hotel was conveniently located and within walking distance of central downtown and the business district; room rates are reasonable.
Comment from Hotel Management
23 Mar 2019 by Hotel emerald isle , Hotel Management
Dear TGraham
Thank you for choosing hotel emerald isle for stay ishigaki
we are very pleased to hear that you enjoyed and sharing your feedback. the hotel was conveniently located the center of ishigakijima ,it is near 730 across road ,from hotel to port terminal 2 minutes or 3 minutes by walking, hotel is around a lot of restaurants for you choice it is very convenience for your shopping for your go to bus terminal and port terminal ,room charge is good for you if your choose our hotel ,we also improve our best service for you ,your comments will be well considered for our future plan.we will continue to devote ourselves and striving to give best impression and satisfactions to every customers in near future.your feedback is so important ,we are very pleased to read it and share to all staff.
we have to have the opportunity to of welcoming you back in future.
your sincerely
Hotel emerald isle
by A verified traveler
Posted 6 Jan 2019 on Hotels
Recommended
for Everyoneby A verified traveler from London
Good hotel, centrally located.
Posted 14 Oct 2018
Pros: It had a personal touch
Cons: For the price, you can't expect much more
Location: Shops, bars, everything mini downtown Ishigaki can offer. And that can't be bad!
Minutes from port and bus terminal. Next to shops, bars, everything.
Staff exceptionally charming. Good breakfast. Nice having a drink on the rooftop, savouring the city view. Will return
by A verified traveler
Posted 4 Oct 2018 on Hotels
Recommended
for Everyoneby A verified traveler
Pleasant Stay
Posted 24 Aug 2018stay here for 2 nights, small room, nice view and clean. AC is not strong enough.
Helen, the staff at front desk is super helpful!
Comment from Hotel Management
27 Aug 2018 by Hotel Emeraldisle Ishigakijima , Hotel Management
Thank you for staying in this hotel.
And we are happy to hear from you! Our hotel is not big, but we keep in mind to give a good service to guests. So your comment makes us happy.
We are looking forward to seeing you again here.
by Ben
Ben
Posted 31 Dec 2017 on HotelsNice renovated hotel with smaller size rooms, with a Japanese breakfast included but very limited offerings of food. Very helpful staff.
Comment from Hotel Management
5 Jan 2018 by Hotel Emeraldisle Ishigakijima, Hotel Management
Thank you for staying at this hotel. How was your trip? If you enjoyed in Yaeyama, we are happy.
We are looking forward to seeing you again in Ishigaki.
