Ratings based on 992 Verified Reviews

4.4 out of 5
100% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 8 Nov 2024
very nice property
Comment from Hotel Management
9 Nov 2024 by Art Hotel Ishigakijima Front Office Manager, Hotel Management
Dear John J-sanThank you very much for your feedback and giving us 5 stars. We believe you could find a nice teacup at Yonehara. We look forward to seeing you again.Sincerity Yours
5 out of 5
by A verified traveler

Posted 20 Oct 2024
This was my second time at this hotel and both times I would rate everything as excellent. I will stay there again in the future.
Comment from Hotel Management
23 Oct 2024 by Art Hotel ishigakijima Front Office Manager, Hotel Management
Dear EugeneThank you very much for choosing Art Hotel Ishigakijima and for taking the time to share your positive feedback about your recent stay with us.The entire hotel team is delighted to hear that our services, facilities, restaurants and met your expectations. It is something our staff takes great pride in delivering personalized services and unique experience to our valued guests in this island destination, We hope to have the privilege in welcoming you back again in the near future.Best regards,
5 out of 5
by A verified traveler

Posted 20 Sep 2024
Comment from Hotel Management
21 Sep 2024 by アートホテル石垣島 宿泊マネージャー, Hotel Management
Erinさまこの度はアートホテル石垣島をご利用いただき、誠にありがとうございます。5つ星の高評価をいただき、重ねて感謝いたします。またのご利用をスタッフ一同、心よりお待ち申し上げます。
4 out of 5
by A verified traveler

Posted 4 Jul 2024
older hotel, renovated.. nice facilities such as pool, spa/sauna.. away from the coast and some 15-20min walk from the town harbour
Comment from Hotel Management
12 Jul 2024 by Art Hotel Ishigakijima Front Office Manager, Hotel Management
Dear AleksandarThank you very much for your feedback and giving us 4 points.We look forward to seeing you again.Sincerity Yours
5 out of 5
by A verified traveler

Nice base to operate out of

Posted 29 Jun 2024 on Hotels
Wonderful time at The Art. Buffets were reasonably priced with good variety. They had an all you can drink alcohol for 1,500yen or under $10 for 60 minutes. Pool was nice and the tour desk booked a great tour of Iriomote for us.
Comment from Hotel Management
30 Jun 2024 by Art Hotel ishigakijima Director de Recepción, Hotel Management
Estimado JoseMuchas gracias por su comentario sobre su reciente estancia con nosotros.Estamos encantados de saber que disfrutó de su estancia con nosotros. Siempre es alentador y más inspirador para nosotros tener retroalimentación directa de nuestros clientes para apuntar aún más alto para el mejor servicio. Por lo tanto, apreciamos mucho su comentario sobre nuestra cena y nuestro mostrador de información turística.Esperamos volver a darle la bienvenida pronto.
5 out of 5
by A verified traveler

Posted 27 Apr 2024
Staff were great! Our room was spacious and clean. We loved their pajamas so much my son bought a set. We highly recommend vacation to IshigakiJima and the Art hotel
Comment from Hotel Management
29 Apr 2024 by Art Hotel ishigakijima Front Office Manager, Hotel Management
Dear ElisabethThank you very much for your review on your recent stay with us.We were delighted to hear that you enjoyed staying with us, and shopping our pajamas :) It is always encouraging and more inspiring for us to have direct feedback from our guests to aim even higher for the better service. So, we appreciate very much your comment on our service.We look forward to welcoming you again!King Regards
4 out of 5
by A verified traveler

Overall good Stay.

Posted 4 Jan 2024 on Hotels
It was good stay overall, only thing is that they give 1000yen Gift ticket per for not using House clean service. But they only give only one day ticket at a time, so we stayed 10 nights and everyday we had to go to the front for the 1000 gift ticket which is not convenient NOR good service. They should give all 9 tickets at time of check in. That was the service I received at other hotel nearby.
Comment from Hotel Management
9 Jan 2024 by Art Hotel ishigakijima Front Office Manager, Hotel Management
Dear MASAMI-sanThank you very much for your review on your recent stay with us.We were delighted to hear that you enjoyed staying with us. It is always encouraging and more inspiring for us to have direct feedback from our guests to aim even higher for the better service. So, we appreciate very much your comment on our eco-friendly service.To keep your room clean, we clean it every four days. We apologize for the inconvenience, but please choose a cleaning method for each day.We look forward to welcoming you again!King Regards
5 out of 5
by A verified traveler

Posted 23 Sep 2023 on Hotels
Comment from Hotel Management
25 Sep 2023 by Art Hotel Ishigakijima Front Office Manager, Hotel Management
Dear Bo KyoungThank you very much for your feedback and giving us 10points.We look forward to seeing you again.Sincerity Yours
3 out of 5
by A verified traveler

Good budget option

Posted 17 Apr 2023 on Hotels
It’s a decent place to stay for a couple of nights. They try really hard to make it nice but it is an older property in need of renovation. Breakfast was good especially if you like Japanese cuisine. If you are planning to be out all day and need a place to stay on a budget, this place is perfect.
Comment from Hotel Management
10 May 2023 by Front Office Manager, Hotel Management
Thank you very much for sharing your valuable feedback about your recent stay with us.We are very pleased to hear that you enjoyed your breakfast and that our services met your expectations.We hope to have the opportunity of welcoming you back again.Yours Sincerely,
5 out of 5
by A verified traveler

Posted 11 Nov 2022
The room was large. The staff was awesome. The hotel exceeded my expectations. I will definitely stay there in the future.
Comment from Hotel Management
12 Nov 2022 by ishidai, Hotel Management
Dear Mr./Ms. Eugene Charles Thank you for sharing your review with us.The Management and Staff would like to thank you for the wonderful comments.Our warm hospitality awaits your return sometime soon.Sincerely .Art Hotel Ishigakijima Manager Daisuke Ishizuka