Ratings based on 246 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Jan 2024
Comment from Hotel Management
1 Feb 2024 by フロント 真下, Hotel Management
この度はアパホテル〈伊勢崎駅南〉にご宿泊いただきまして誠にありがとうございました。お客様のご満足いただけた様子が伺えスタッフ一同大変嬉しく存じます。これからも精進して参りますのでお気づきの事がございましたら何なりとお申し付けくださいませ。またのご来館を心よりお待ちしております。
by A verified traveler
Posted 10 Oct 2022
The rooms are too small and the AC is not working well. But in totality, the staffs are very kind, friendly and accommodating..
Comment from Hotel Management
14 Oct 2022 by Mashimo, Hotel Management
Thank you for your stay. We really appreciate your feedback.We also appreciate for your kind words about our staff. But we are sorry that you were not satisfied with the room.We will try our best to provide better service.We are looking forward to seeing you again.APA Hotel Isesakieki-Minami
by A verified traveler
Posted 21 Sep 2022
Comment from Hotel Management
12 Feb 2023 by フロント 森田, Hotel Management
アパホテル伊勢崎駅南にご宿泊いただき誠にありがとうございます。 お忙しいところご投稿いただき、重ねて御礼申し上げます。 また、高い評価をいただき、嬉しく、大変励みになります。 お気づきの点等ございましたら、いつでもフロントにお声をかけてください。 今後も選んでいただけるホテルを目指し、スタッフ一同、日々精進してまいります。 またのご来館を心よりお待ちしております。
by A verified traveler
Posted 18 Jun 2021 on Hotels
Comment from Hotel Management
19 Jun 2021 by Mashimo , Hotel Management
Thank you for your stay at APA Hotel Isesaki Eki-Minami.
We also thank you for your feed back.
We will do our best to improve our service.
We look forward to seeing you next time.
by A verified traveler
Posted 1 Jan 2020 on Hotels
Comment from Hotel Management
8 Jan 2020 by フロント 真下, Hotel Management
アパホテル＜伊勢崎駅南＞にご宿泊いただき誠にありがとうございました。
お忙しい中、ご投稿もいただき心より御礼申し上げます。
今後も選んでいただけるホテルを目指してスタッフ一同努力してまいります。
またの御来館を心よりお待ちしております。
by A verified traveler
Posted 24 May 2019 on Hotels
I loved it! They helped me even though my Japanese isn't too good, and even had free snack service the night I arrived. Also good price! For whatever reason you need to go to Gunma, I recommend staying here.
Comment from Hotel Management
27 May 2019 by Mashimo , Hotel Management
Thank you for staying at APA Hotel Isesaki Eki-Minami.
We are very pleased that you enjoyed staying with us and you were quite happy about our service. We really appreciate your nice feedback. We keep doing our best to serve you better in the future. We look forward to seeing you again.
Best regards,
by A verified traveler
Posted 22 May 2019
Great staff, easy checkin/checkout. Will return when visiting
Comment from Hotel Management
27 May 2019 by Mashimo, Hotel Management
Thank you for staying at APA Hotel Isesaki Eki-Minami.
We are very pleased that you enjoyed staying with us and you were quite happy about our service. We really appreciate your nice feedback. We keep doing our best to serve you better in the future. We look forward to seeing you again.
Best regards,
by A verified traveler
Posted 19 May 2019
Comment from Hotel Management
27 May 2019 by Mashimo, Hotel Management
Thank you for staying at APA Hotel Isesaki Eki-Minami.
We really appreciate your nice feedback. We keep doing our best to serve you better in the future. We look forward to seeing you again.
Best regards,
APA Hotel Isesaki-Eki MInami
by A verified traveler
Our go to Isesaki Hotel
Posted 14 Jan 2019 on HotelsThis is our go-to hotel when visiting my wife's family. Hotel room and bed are small compared to American standards, but this seems to be pretty common throughout Japan (but you can find larger). Staff is friendly but doesn't always speak English. We get the breakfast almost every day we stay here, but you need to buy it a day in advance so don't forget. Pillows are much harder than I like, so I just use a down coat inside of the pillowcase as a makeshift soft pillow. Bed *just* big enough for myself (6") and my wife (5'1").
Comment from Hotel Management
20 Jan 2019 by Mashimo, Reception, Hotel Management
Thank you for your stay at APA Hotel Isesaki-Eki Minami.
We hope you enjoyed staying here and meeting your family. We deeply appreciate for your opinions and high evaluasion. If you feel the bed is too small, the bigger bed is also available. Please feel free to ask us when you check in next time.
We feel speaking English is necessary to provide better service. We try our best to improve not only the service, the quality of rooms but also our English as well.
Thank you again for your message and we sincerely hope to see you again.
Please take care.
Best regards,
by A verified traveler
Pleasant and simple
Posted 31 Dec 2018 on HotelsIt was a pleasant stay. Very reasonable price. The only negative feedback is that tge housekeeping forgot to clean our room on the 2nd day of our stay.
Comment from Hotel Management
5 Jan 2019 by Mashimo, APA Hotel Isesaki Eki-Minami, Hotel Management
Thank you for your stay at APA Hotel Isesaki Eki-Minami. We appreciate for your nice feedback. However, we deeply apologize for the room cleaning not done. We are sorry for any inconvenience caused. We will try our best to do our service better. Thank you again for your stay and message. We look forward to serving you again.
