Ratings based on 17 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
3 weeks at the Cleopatra
Posted 9 Sep 2023 on HotelsThe staff are very friendly and very helpful. The hotel is quiet, not on a main street. The hotel is mid point between Ischia Ponte and Ischia Porto. Both are an easy walk. The meals are nice. I would recommend half board. The pool area/pool is very relaxing.
by A verified traveler from Grimsby, UK
Posted 26 Sep 2019
Enjoyed our stay at Hotel Cleopatra, Barbara, Phillipe and Michele couldn't do enough for you, nothing was too much trouble, extremely and helpful. Food was plentiful and tasty at breakfast and evening meals, bathrooms are a little small, however fully functional and the entire hotel is exceptionallly clean. Lovely pool area. Hotel is centrally located to the port/town or castle area.
by A verified traveler
Posted 8 Jul 2019 on Hotels
It is excellent in many ways. I was very happy!
Comment from Hotel Management
23 Jul 2019 by Michele, Hotel Management
Thank you and Greetings
by A verified traveler from southampton
Do not stay here under any circumstances.
Posted 14 Sep 2017Is not represented accurately. Room was size of a stamp. Did have the twin beds as requested. Room wasn't big enough for twin beds. Was told that they could remake the beds as twins until the morning when I complained. We decided to septarate the beds ourselves. Only to discover that the mattresses were very heavily stained, it was enough to turn your stomach. My partner went to ask about sheets to cover the mattresses. She returned in tears. The extremely rude old man had been rude and aggressive towards her. We left the hotel. I spoke to the man and said we were leaving because of the circumstances. He told us to get out and continued to shout after us as we went down the drive way. I showed my paperwork showing twin beds required, he wasn't interested. On top this incident, the room unacceptably small compared others we've stayed in, extremely dated, no fridge, head would not have stretched across the two beds, walls paperthin. This hotel is an insult to other 3 star listed hotels that we have stayed including on ischia having been before. I could not recommend this hotel to anybody. On top of which reducing my partner to tears when she was polite is unacceptable. We checked out and to find another hotel. I have complained to expedia.
Comment from Hotel Management
16 Sep 2017 by Michele, Hotel Management
My Dear Mr. Yates,
you are the rude!
All your complaines are false. The old man is used to be polite to everyone and doesn't even know, what shouting means.
The Hotel is a small family hotel with a lot of guests coming back every year.
Addio Clown
Recommended
for Everyoneby A verified traveler from Cheltenham
Friendly service, great pool area.
Posted 12 Aug 2017
Pros: staff
Cons: beds
Location: great location, 5 mins walk to beach and less to restaurants
Family run traditional hotel, nothing fancy but good value, clean and nice pool area.
Beds a little uncomfortable
Owner exceptionally helpful with directions and recommendations
Comment from Hotel Management
19 Sep 2017 by Michele, Hotel Management
Thanks for your review!
Michele
Recommended
for Everyoneby A verified traveler
Nice Clean hotel, 15 minutes walk to Port.
Posted 2 May 2017The hotel Cleopatra is a lovely family business. The hotel is typical Italian style which is perfect. The hotel is very clean. Breakfast is sufficient, but not a huge selection of food choice. Maid service is very good. We stayed at the end of April and the hotel is beginning to get ready for the summer season, the pool was not available.
I would stay there again if I visit the beautiful island of ischia
by A verified traveler
Lovely spot.
Posted 25 Jun 2015 on HotelsWe enjoyed this hotel. It's about 15 minutes walk from the ferry station, or you could take a short taxi ride for about 10 Euro. Our favorite part was the large swimming pool - perfect for relaxing with the family and set among lovely gardens and plants. The hotel serves a very nice breakfast, and has very friendly staff. They helped us rent a car and navigate the bus system, and also gave great recommendations for where to eat [don't miss Aglio, Olio, e Pomodoro in Ischia Ponte] and what to do on the island.
The hotel is fairly old, but everything was clean and comfortable. The owner is very friendly and easy going, and wants you to enjoy your stay. When we asked what the check out time was, he answered with the question "What time do you want to check out?" They were very friendly and accommodating. If we are ever lucky enough to return to this beautiful island then we would certainly look to stay at this hotel again.
by A verified traveler
Posted 23 Jul 2023 on Hotels
by A verified traveler
Posted 26 Jul 2019 on Hotels
Underbart hotell med ett behagligt gångavstånd till Ischia centrum . Fantastisk personal och en underbar saltvattenpool .
by A verified traveler
Ne pas recommander
Posted 28 Apr 2019 on HotelsHôtel qui mérite un sérieux rafraîchissement.
