Ratings based on 720 Verified Reviews
4.6 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Chosen for location and provision of an airport shuttle.
Wish they provided breakfast
by A verified traveler
Posted 18 Nov 2024
Accommodations was very clean, quiet. I will recommend anyone staying at this hotel.
Comment from Hotel Management
20 Nov 2024 by Dev Patel, Hotel Management
Thank you for the feedback, we appreciate your kind words.
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Dev Patel, Hotel Management
Thank you for the wonderful feedback.
by A verified traveler
Posted 15 Nov 2024
The hotel itself was GREAT. I would NOT recommend the shuttle service to and from the airport. The drivers were rude and drove TERRIBLY!
Comment from Hotel Management
15 Nov 2024 by Dev Patel, Hotel Management
Sorry for the inconvenience, we will make sure doesn't happen again. Thank you for the feedback.
by A verified traveler
Posted 15 Nov 2024
The only reason i booked cause on line it said full breakfast included and there was nothing zero breakfast and not even coffee machine working and i booked a room with queen bed and gotctwo doubles! Not happy with the hotel at ALL!!
Comment from Hotel Management
15 Nov 2024 by Dev Patel, Hotel Management
Sorry for the inconvenience, but we don't serve breakfast. We will surely change that online. thank you for the feedback.
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Dev Patel, Hotel Management
Thank you for the wonderful feedback.
by A verified traveler
Posted 14 Nov 2024
Friendly staff
Comment from Hotel Management
14 Nov 2024 by Dev Patel, Hotel Management
Thank you for the wonderful feedback.
by A verified traveler from Kearney
Posted 13 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Dev Patel, Hotel Management
Thank you for the wonderful feedback.
by A verified traveler
Posted 13 Nov 2024
Quiet. Nice room.
Comment from Hotel Management
13 Nov 2024 by Zeel, Hotel Management
Thank you for taking the time to share your experience with us. We're so glad to hear that you had a seamless and comfortable stay. Ensuring everything is in top condition and that our guests have a worry-free stay is our priority, so it’s great to know that we met your expectations.We hope to welcome you back whenever you’re passing through Dallas again. Safe travels, and thank you for choosing Candlewood Suites!
by A verified traveler
Posted 10 Nov 2024
As expected
Comment from Hotel Management
12 Nov 2024 by Zeel, Hotel Management
Thank you so much for the perfect rating! We’re thrilled to know you had a great experience with us. Your satisfaction is our top priority, and it’s wonderful to see our efforts reflected in your feedback.We look forward to welcoming you back for another fantastic stay!