Ratings based on 306 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Aug 2024 on Hotels
My stay was very poor for the money I paid. I was told I had to pay another £20 any time I wanted to use the leisure facilities. I had already paid almost £140 a night so for me this complete greed. The breakfast was not a pleasant experience. Limited choice and ran out of yoghurts on my first day and still had not replenished on day 5 of my stay. Room cleaning still wasn’t done at 3 PM one day when I came back from work so had to do without cleaning that day. And finally the staff were not friendly so I would never stay, nor recommend, this hotel to anyone.
by A verified traveler
Posted 9 Aug 2024 on Hotels
by A verified traveler
Noisy room
Posted 2 Aug 2024 on HotelsRoom number 23 is noisy. There is an air conditioner unit below the window and flue next to it, the run all the time.
by A verified traveler
Posted 31 Jul 2024 on Hotels
by A verified traveler
Posted 11 Jul 2024
Ideal for a few days away
by A verified traveler
Posted 7 Jul 2024
Very nice clean room. Lovely ensuite although the extractor fan was on the whole time. With the door closed it was just a hum.
by A verified traveler
Posted 4 Jul 2024
Very pleasant stay, just one night before hopping over to Arran. Hotel was very clean and the service was spot on.
by A verified traveler
Posted 26 Jun 2024
by A verified traveler
Posted 20 Jun 2024 on Hotels
Nice place but tbe gym and spa were additional prices. The receptionist wasn’t very supportive when I arrived asking to use the gym so needed this to be escalated to management. The spa facilities then only allowed you to use th outdoor jacuzzi if you had a treatment. I don’t think I’ll visit again based on the additional costs for the gym and spa
by A verified traveler
Posted 17 Jun 2024 on Hotels
Very nice stay lovely setting very helpful staff only negative bed uncomfortable quite worn and soft mattress
