Ratings based on 975 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Betsy, Hotel Management
Dear cece,Thank you for the 5/5 feedback and rating. We are happy that you enjoyed your stay with us, and hope to welcome you back as our guest again soon! Warm Regards,
by A verified traveler
Posted 19 Nov 2024
Room are clean, and pool are fun, we have good time there.
Comment from Hotel Management
19 Nov 2024 by Kari, Hotel Management
Hello Nongheng,Thank you for your 5-star rating as well as your review. We are so pleased to know that you enjoyed your room and our pool. We hope that we will have the pleasure of welcoming you back in the future.Best Regards,
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Lindsey, Hotel Management
Dear Mahnaz,Thank you for the feedback and rating. We are happy that you enjoyed your stay with us, and hope to welcome you back as our guest again soon! Warm Regards,
by A verified traveler
Posted 10 Nov 2024
It was very nice.
Comment from Hotel Management
11 Nov 2024 by Lindsey, Hotel Management
Dear Gina,Thank you for the excellent rating. We are so glad you had an amazing visit at our hotel. It was our pleasure to welcome you. We appreciate your rating as it helps us continue to provide great service. We look forward to welcoming you as our guest again soon.Warm regards,
by A verified traveler
Posted 9 Nov 2024
The restaurant inside was amazing!
Comment from Hotel Management
9 Nov 2024 by James, Hotel Management
Greetings, Steven!Thank you for your stellar review! We are delighted to hear that you enjoyed your stay. Thank you for choosing to stay with us, and we look forward to welcoming you back soon!
by A verified traveler
Posted 4 Nov 2024
I called ahead to confirm that the water slides would be open when we get there in a few days, and the hotel personell confirmed. Then when we got there it was closed. According to other guests the water slides have been closed for the last 3 days. When we talked to the front desk, they confirmed its closed because of the season. However, she said that may open it again at some days soon when they feel like it.
The main reason that we choose this hotel was because of the water slides for our kids. :(
Comment from Hotel Management
4 Nov 2024 by Kari, Hotel Management
Dear Albin,Thank you for the feedback. We regret to hear you had a bad experience staying with us. We would like to address your concerns and gather further information. Please contact us on our chat or social channels. We hope to hear from you soon!Warm regards,
by A verified traveler
Posted 3 Nov 2024
Overall a nice stay. Just I had higher expectations of room cleanliness. The bedding and sheets were stain even after we requested room service and someone change them.
Comment from Hotel Management
3 Nov 2024 by Lindsey, Hotel Management
Hello Shaghayegh,Thank you for your rating. We are grateful to hear that you overall had a nice stay with us. We have passed along your feedback to our management team to ensure that the cleanliness of the rooms are being tended to at their fullest. We hope to welcome you again!!Best Wishes,
by A verified traveler
Posted 2 Nov 2024
Parking is very expensive!
Comment from Hotel Management
3 Nov 2024 by Lindsey, Hotel Management
Hello Nitasha,Thank you for your rating and review. We are happy you enjoyed your stay with us. We apologize for any miscommunication in parking prices. We hope to welcome you again soon!Best Wishes,
by A verified traveler
Posted 30 Oct 2024
Spacious rooms. Nice market place and restaurant. Nice area to work. All on the main floor.
Comment from Hotel Management
31 Oct 2024 by Michaela, Hotel Management
Hello Mary. I want to thank you for being our Guest here at Hyatt Regency Irvine. I am happy to hear you enjoyed our spacious rooms and had a nice area to work while being on the main floor. We truly value you as our Guest and hope to welcome you back soon. Thank you so much for your time and review. You are appreciated!
by A verified traveler
Posted 29 Oct 2024
Comment from Hotel Management
30 Oct 2024 by John, Hotel Management
Hello Ariel,Thank you for adding this review score of our Hyatt Regency Irvine. I am happy to see you enjoyed our hotel. I hope you can stay with us again soon.Best Regards,John
