Ratings based on 984 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Samy, Hotel Management
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback,
by A verified traveler
Posted 13 Nov 2024
$20 breakfast when I asked if the breakfast was included. Also, never mentioned there’s a parking fee until checkout. Felt like I got robbed.
Comment from Hotel Management
20 Nov 2024 by Samy, Hotel Management
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback; Parking charge is on website and there are sign s for parking Information at check in counter and elevators area. Please accept our sincere apologies!
by A verified traveler
Posted 4 Nov 2024
Paying to park was a dislike
Comment from Hotel Management
20 Nov 2024 by Samy, Hotel Management
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback,
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Samy, Hotel Management
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback,
by A verified traveler
Posted 3 Nov 2024
Hotel was well located being close to freeway and airport. Shopping options close by.
Room very comfortable and spacious with excellent amenities - room had microwave, coffee maker, fridge etc.
No outside noise but some noise from room above.
Comment from Hotel Management
20 Nov 2024 by Samy, Hotel Management
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback,
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Samy, Hotel Management
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback,
by A verified traveler
Posted 1 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Samy, Hotel Management
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback,
by A verified traveler
Posted 28 Oct 2024
Comment from Hotel Management
28 Oct 2024 by Hotel Management, Hotel Management
Thank you for the positive review!
by A verified traveler
Posted 27 Oct 2024
Everything
Comment from Hotel Management
28 Oct 2024 by Hotel Management, Hotel Management
Thank you for the positive review!
by A verified traveler
Posted 27 Oct 2024
All the others guess Received a complimentary bag with water & treats and we were passed up never had that happened before at a Hilton
Comment from Hotel Management
28 Oct 2024 by Hotel Management, Hotel Management
Hello Tyhesra,Thank you for your feedback. The bags with the water and treats were only given to a group that was contracted with Westmont College. These were planned ahead of time and in their contract. Our apologies for any confusion. We hope that you had an enjoyable stay and we look forward to a return visit. Thank you.
