Ratings based on 975 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Nov 2024
Comment from Hotel Management
3 Dec 2024 by Maggie Zuniga, Front Office Manager, Hotel Management
Dear Jennifer,Thank you so much for awarding us a positive rating for your stay at our DoubleTree by Hilton Hotel Irvine - Spectrum hotel. You have brought a smile to our faces. We hope you will stay with us again soon!Thank You,Maggie Zuniga, Front Office Manager
by A verified traveler
Posted 30 Nov 2024
Good business hotel, very central location, I think the parking fee is too high
Comment from Hotel Management
3 Dec 2024 by Maggie Zuniga, Front Office Manager, Hotel Management
Dear David,Thank you for your feedback! We're glad to hear you enjoyed our central location and found the hotel suitable for your business needs. We understand that parking fees can be a concern, and we appreciate your thoughts on this matter. We strive to provide the best value and convenience for all our guests, and your input will be taken into consideration as we continue to improve our services. We hope to welcome you again soon and offer an even more enjoyable experience!Thank You,Maggie Zuniga, Front Office Manager
by A verified traveler from Calabasas
Posted 29 Nov 2024
Only downside is paying for parking. Otherwise a wonderful hotel close to Irvine Spectrum.
Comment from Hotel Management
3 Dec 2024 by Maggie Zuniga, Front Office Manager, Hotel Management
Dear Mark,Thank you for your feedback! We're thrilled to hear you had a wonderful stay and enjoyed our convenient location near the Irvine Spectrum. We understand that parking fees can be a consideration for some guests, and we appreciate your understanding. Our goal is to provide the best experience possible, and we’re happy to know you had a pleasant visit overall. We hope to welcome you again soon!Thank You,Maggie Zuniga, Front Office Manager
by A verified traveler
Posted 29 Nov 2024
Nice location.
Comment from Hotel Management
2 Dec 2024 by Maggie Zuniga, Front Office Manager, Hotel Management
Dear Dennis,We are delighted to learn that our convenient location made it easy for you to get everywhere you wanted to go while visiting DoubleTree by Hilton Hotel Irvine - Spectrum.Thank You,Maggie Zuniga, Front Office Manager
by A verified traveler
Posted 28 Nov 2024
Great location, facilities and pet friendly. I was disappointed that they charge for parking as if it’s in an urban location. In the suburbs there is plenty of space and I don’t see the need for paid parking. Irvine has free parking everywhere. It seemed weird that they had this policy.
Comment from Hotel Management
2 Dec 2024 by Maggie Zuniga, Front Office Manager, Hotel Management
Dear Christine,Thank you for your feedback! We're glad you enjoyed the location, facilities, and pet-friendly atmosphere. We understand your concern about the parking fee and appreciate your perspective. The fee helps us maintain the parking area and ensure a safe and convenient experience for all our guests. While many suburban areas may offer free parking, our policy is designed to support the upkeep of our amenities. Your comments are valuable, and we'll take them into account as we strive to enhance guest satisfaction. We hope to welcome you back for another pleasant stay in the future!Thank You,Maggie Zuniga, Front Office Manager
by A verified traveler
Posted 28 Nov 2024
My room smelled like dirty feet and did not go away with no ventilation.
Comment from Hotel Management
29 Nov 2024 by Maggie Zuniga, Front Office Manager, Hotel Management
Dear Kara,We sincerely apologize for the inconvenience you experienced during your stay. We understand how unpleasant it must have been to encounter such an issue with the room. Cleanliness and comfort are our top priorities, and we will investigate this matter immediately to ensure it is addressed. We appreciate your feedback, as it helps us improve our services. Please know that we are taking steps to ensure this does not happen again in the future. We hope to have the opportunity to welcome you back for a better experience.Thank You,Maggie Zuniga, Front Office Manager
by A verified traveler
Posted 27 Nov 2024
Comment from Hotel Management
29 Nov 2024 by Maggie Zuniga, Front Office Manager, Hotel Management
Dear Xiaoxuan,Thank you so much for awarding us a positive rating for your stay at our DoubleTree by Hilton Hotel Irvine - Spectrum hotel. You have brought a smile to our faces. We hope you will stay with us again soon!Thank You,Maggie Zuniga, Front Office Manager
by A verified traveler
Posted 25 Nov 2024
Everything was excellent . staff were very nice and helpful. I loved their shuttle service. they pick you up from airport and drop you off. They take you to anywhere with in 3 miles so I didn’t have to rent a car or pay an Uber. .
Comment from Hotel Management
26 Nov 2024 by Maggie Zuniga, Front Office Manager, Hotel Management
Dear Veronica,Thank you for sharing your wonderful experience! We're thrilled to hear that our team's friendliness and helpfulness made your stay enjoyable. It's great to know you appreciated our convenient shuttle service, which makes getting around so much easier. Providing airport pick-ups and drop-offs, as well as transportation within a 3-mile radius, ensures our guests have a seamless and hassle-free visit. We're delighted this feature enhanced your stay and saved you from needing car rentals or rideshares. We hope to welcome you back soon and provide another excellent experience!Thank You,Maggie Zuniga, Front Office Manager
by A verified traveler from Bakersfield
Posted 18 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Maggie Zuniga, Front Office Manager, Hotel Management
Dear Michelle,Thank you for a Perfect Score Rating on your stay at DoubleTree by Hilton Hotel Irvine - Spectrum. We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated. We would love to host you again for your next visit.Thank You,Maggie Zuniga, Front Office Manager
by A verified traveler
Posted 18 Nov 2024
Clean and close to what we had plans for the next day
Comment from Hotel Management
19 Nov 2024 by Maggie Zuniga, Front Office Manager, Hotel Management
Dear Lorinda,Thank you for your review! We're delighted that our location was convenient for your plans and that you found everything clean and comfortable. We aim to provide a hassle-free stay, and we're happy to know we met your expectations. We hope to welcome you again soon for another great experience.Thank You,Maggie Zuniga, Front Office Manager
