Ratings based on 989 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Oct 2024
Comment from Hotel Management
29 Oct 2024 by Maggie Zuniga, Front Office Manager, Hotel Management
Dear Kelly Marie,Thank you for a Perfect Score Rating on your stay at DoubleTree by Hilton Hotel Irvine - Spectrum. We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated. We would love to host you again for your next visit.Thank You,Maggie Zuniga, Front Office Manager
by A verified traveler from Irvine
Posted 19 Oct 2024
A few of the staff were incredibly rude and not very accommodating. The hotel was fairly full but Poorly Staffed my room smelled like some had smoked in it but there was nothing they could do. And the $10.00 Motel 6 Coffee Maker
Doesent work for crap ! Really you guys couldn’t afford a decent coffee maker ?
I’m Very Disappointed
Comment from Hotel Management
22 Oct 2024 by Maggie Zuniga, Front Office Manager, Hotel Management
Dear Will,We sincerely apologize for the experience you had during your stay. Your feedback regarding the staff’s attitude and the cleanliness of your room is concerning, and we will address this with our team. We strive to provide a welcoming environment, and it’s disappointing to hear we fell short. Regarding the coffee maker, we appreciate your input and will review our amenities to ensure they meet our guests' expectations. Thank you for bringing these issues to our attention; your feedback is vital in helping us improve our service and guest experience. We hope to have the opportunity to serve you better in the future.Sincerely,Maggie Zuniga, Front Office Manager
by A verified traveler
Posted 14 Oct 2024
Comment from Hotel Management
16 Oct 2024 by Maggie Zuniga, Front Office Manager, Hotel Management
Dear Crystal,Thank you for a Perfect Score Rating on your stay at DoubleTree by Hilton Hotel Irvine - Spectrum. We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated. We would love to host you again for your next visit.Thank You,Maggie Zuniga, Front Office Manager
by A verified traveler
Posted 11 Oct 2024
Very clean and friendly staff
Comment from Hotel Management
15 Oct 2024 by Maggie Zuniga, Front Office Manager, Hotel Management
Dear Robert,We are glad that you enjoyed your stay and that our staff members were able to provide you with a warm and welcoming atmosphere.Thank You,Maggie Zuniga, Front Office Manager
by A verified traveler from Bakersfield
Posted 10 Oct 2024
Good
Comment from Hotel Management
14 Oct 2024 by Maggie Zuniga, Front Office Manager, Hotel Management
Dear Hend el,Thank you so much for the PERFECT SCORE review. We are glad you had a wonderful stay at DoubleTree by Hilton Hotel Irvine - Spectrum. We work tirelessly to ensure our guests experience the best hospitality in DoubleTree by Hilton Hotel Irvine - Spectrum. Again, we are so glad you enjoyed your stay, and we would love to host you again.Thank You,Maggie Zuniga, Front Office Manager
by A verified traveler
Posted 9 Oct 2024
Comment from Hotel Management
10 Oct 2024 by Maggie Zuniga, Front Office Manager, Hotel Management
Dear Shenelle,Thank you for a Perfect Score Rating on your stay at DoubleTree by Hilton Hotel Irvine - Spectrum. We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated. We would love to host you again for your next visit.Thank You,Maggie Zuniga, Front Office Manager
by A verified traveler
Posted 7 Oct 2024
Comment from Hotel Management
9 Oct 2024 by Maggie Zuniga, Front Office Manager, Hotel Management
Dear Noelle Star,Thank you for a Perfect Score Rating on your stay at DoubleTree by Hilton Hotel Irvine - Spectrum. We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated. We would love to host you again for your next visit.Thank You,Maggie Zuniga, Front Office Manager
by A verified traveler
Posted 6 Oct 2024
Very nice staff
Comment from Hotel Management
8 Oct 2024 by Maggie Zuniga, Front Office Manager, Hotel Management
Dear Katherine,We are glad that you enjoyed your stay and that our staff members were able to provide you with a warm and welcoming atmosphere.Thank You,Maggie Zuniga, Front Office Manager
by A verified traveler from burlingame
Posted 6 Oct 2024
excellent breakfast.. room are veey clear..
Comment from Hotel Management
8 Oct 2024 by Maggie Zuniga, Front Office Manager, Hotel Management
Dear Raymond,Thank you for your kind words! We’re thrilled that you enjoyed our excellent breakfast and found your room very clean. Our team works hard to ensure guests have a comfortable and pleasant stay. Your feedback motivates us to continue providing top-notch service. We look forward to welcoming you back for another enjoyable experience!Thank You,Maggie Zuniga, Front Office Manager
by A verified traveler
Posted 4 Oct 2024
Hotel was nice and clean
Comment from Hotel Management
7 Oct 2024 by Maggie Zuniga, Front Office Manager, Hotel Management
Dear Candace,Thank you so much for the PERFECT SCORE review. We are glad you had a wonderful stay at DoubleTree by Hilton Hotel Irvine - Spectrum. We work tirelessly to ensure our guests experience the best hospitality in DoubleTree by Hilton Hotel Irvine - Spectrum. Again, we are so glad you enjoyed your stay, and we would love to host you again.Thank You,Maggie Zuniga, Front Office Manager
