Ratings based on 306 Verified Reviews
3.7 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Oct 2024
Not the most comfortable bed but very budget friendly, safe and clean. Owners were very sweet people!
Comment from Hotel Management
30 Oct 2024 by John, Hotel Management
Thank you for your feedback! We're continuously working to improve comfort for our guests and hope you'll notice a difference on your next stay.
by A verified traveler
Posted 17 Oct 2024
All around very good experience
Comment from Hotel Management
20 Oct 2024 by John, Hotel Management
thank you for your kind review, looking forward for your stay again .BlessingJohn & Ashima
by A verified traveler
Posted 13 Oct 2024
Very clean and nice room. Staff very helpful.
Comment from Hotel Management
15 Oct 2024 by John Netto, Hotel Management
Thank you for your kind feedback! We look forward to see you again soon!Blessing,John & Ashima
by A verified traveler
Posted 12 Oct 2024
Easy to locate clean friendly
Comment from Hotel Management
15 Oct 2024 by John Netto, Hotel Management
Thank you for your review. We hope to see you again soon.Blessing,John & Ashima
by A verified traveler
Posted 8 Oct 2024
The staff showed outstanding compassion and customer service. Very friendly and a safe place to stay.
Thanks
Sar
Comment from Hotel Management
10 Oct 2024 by John, Hotel Management
Thank You for you kind words. We hope to see you soon.BlessingJohn & Ashima
by A verified traveler
Posted 8 Sep 2024
Extremely friendly staff. Clean and quiet
Comment from Hotel Management
10 Sep 2024 by John Netto, Hotel Management
Thank you so much for your kind words! We are happy you had a great experience with our staff, and appreciate the cleanliness. We look forward to welcome you back soon!
by A verified traveler from Iron Mountain
Posted 5 Sep 2024
Super friendly staff. Very informative about the area. Nice clean room.
Comment from Hotel Management
6 Sep 2024 by John Netto, Hotel Management
Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay, found our staff helpful, and appreciated the cleanliness of the room. We hope to welcome you back soon!
by A verified traveler
Posted 5 Sep 2024
Comment from Hotel Management
6 Sep 2024 by John Netto, Hotel Management
Thank you for sharing your feedback about your recent stay with us! We look forward to welcoming you back to the Hotel Iron Mountain Inn & Suites in the future.
by A verified traveler
Posted 26 Aug 2024 on Hotels
Comment from Hotel Management
26 Aug 2024 by John, Hotel Management
Thank You for your review.Blessing,John & Ashima
by A verified traveler
Posted 25 Aug 2024
Room not ready on time
Keycards work great everywhere except your room.
1 or 2 hour pool time. The pool is solid.
The elder staff is a riot.
Comment from Hotel Management
26 Aug 2024 by John, Hotel Management
Thank you for sharing your feedback about your recent stay with us. We look forward to welcoming you back in the future.Blessing,John & Ashima
