Ratings based on 37 Verified Reviews
3.1 Room cleanliness
4.1 Service & staff
2.5 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Nov 2024
Clean, but smells of cigarettes even though it is a smoke free facility. Did not have shampoo in room. The beds are noisy; frames are made of metal. Sounds like thunder getting into and out of the bed. Low class.
Comment from Hotel Management
18 Nov 2024 by Sophia CSR, Hotel Management
Dear Guest,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. Your concerns have been noted and forwarded to our team for improvement. We hope your next visit will be even more pleasant than the previous one.
by A verified traveler
Posted 14 Nov 2024
Front desk was so helpful, answered all questions Great stay
Comment from Hotel Management
16 Nov 2024 by Sophia CSR, Hotel Management
Dear Guest,Thank you for your kind words! We're thrilled to hear that the front desk was helpful and that you had a great stay. We look forward to welcoming you back soon!
by A verified traveler
Posted 19 Oct 2024
We didnt like anything about the Baymont. Hotel had a funky smell to it and the pool area was very dark like a dungeon. Spa was empty and unoperable.
Comment from Hotel Management
21 Oct 2024 by Sophia CSR, Hotel Management
Hi Matthew,We appreciate you giving your feedback about your recent experience in our hotel. The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.
by A verified traveler
Posted 3 Oct 2024
My room was on the back side so very quiet. The drain in the sink did not work and the shower curtain was too short allowing water to spill onto the floor.
Comment from Hotel Management
17 Oct 2024 by Sophia CSR, Hotel Management
Dear Guest,Thank you for your feedback. We're glad to hear you enjoyed the quietness of your room. We apologize for the issues with the sink drain and the shower curtain. We'll address these maintenance concerns to ensure a more comfortable stay for our guests in the future. We hope to welcome you back soon!
by A verified traveler
Posted 25 Sep 2024
This property has made many improvements. My room was completely remodeled and very clean. The hallways have old carpet and not so clean and parking lot needs some cleaning.
The breakfast is nice, and squeaky clean.
The exercise room is in an out of the way place in the basement that isn't a good location at all.
It's hard to reach someone by phone sometimes.
Location is great, restaurant next door and others close by.
Staff is very nice, especially Preti.
by A verified traveler
Posted 16 Sep 2024
Great, helpful staff. Room and property were dirty, neglected and in need of some priority repairs.
by A verified traveler
Posted 4 Sep 2024
All good
by A verified traveler
Posted 2 Sep 2024
Nice room
by A verified traveler
Posted 25 Aug 2024 on Hotels
There was a dirty q-tip in our bathroom. The floors were squeeky. Bathroom sink drained slowly. The property is doing construction/renovations and they calles the day of our reservation letting us know they had ti change our room from a king bed to 2 queens. The staff was friendly.
by A verified traveler
Posted 21 Aug 2024 on Hotels
