Ratings based on 616 Verified Reviews

4.0 out of 5
69% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 6 Nov 2024
Inconvenient - luggage had to be carried u & down steps at entrance
4 out of 5
by A verified traveler

Posted 9 Oct 2024
Comment from Hotel Management
1 Nov 2024 by BEST WESTERN PLUS Plaza Florida & Tower, Hotel Management
Gracias por su calificación, fue un placer atenderlo. Lo esperamos pronto.
5 out of 5
by A verified traveler

Posted 27 Sep 2024
Comment from Hotel Management
1 Nov 2024 by BEST WESTERN PLUS Plaza Florida & Tower, Hotel Management
Gracias por su calificación, fue un placer atenderlo. Lo esperamos pronto.
4 out of 5
by A verified traveler

Posted 26 Sep 2024
Comment from Hotel Management
1 Nov 2024 by BEST WESTERN PLUS Plaza Florida & Tower, Hotel Management
Gracias por su calificación, fue un placer atenderlo. Lo esperamos pronto.
4 out of 5
by A verified traveler

Posted 14 Sep 2024
Comment from Hotel Management
1 Nov 2024 by BEST WESTERN PLUS Plaza Florida & Tower, Hotel Management
Gracias por su calificación, fue un placer atenderlo. Lo esperamos pronto.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Aug 2024 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Jul 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Jul 2024
3 out of 5
by A verified traveler

Posted 7 Jul 2024
Property needs lots of improvements . Many common areas are in bad condition.
2 out of 5
by A verified traveler

Posted 25 Jun 2024
The rooms are always dirty, hair was always on the floors. The towels were old, nasty they had stains on them. The comforters had stains on them. The rooms were always muggy. The property in general needed a complete remodel.