Ratings based on 319 Verified Reviews

2.4 out of 5
62% of guests recommend
2.5 Room cleanliness
3.3 Service & staff
2.5 Room comfort
2.0 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 10 Aug 2024
The room seemed in a poor state, Unfortunately the shared bathroom needs a really good clean and if poss renew, The shared toilet was stained that looked like old staining also no toilet roll
4 out of 5
by A verified traveler

Posted 30 Jul 2024
Nervous to visit after reading reviews. However, there is a lot of refurbishment going on. The downstairs looks fabulous and the car park/outside space is being worked on. The room was ropey, window held open with a block of wood and a pane of glass missing. Curtains not hanging correctly and a socket out. But, we arrived when they were busy and so checking in was delayed. The staff apologised for wait, and the room! The breakfast was absolutely banging and the staff were exceptional. Helpful with questions and went out of their way, which more than made up for the room.
2 out of 5
by A verified traveler

Posted 8 Jul 2024 on Hotels
Not so good but what should you exspect for £50
3 out of 5
by A verified traveler

Station hotel.

Posted 9 Jun 2024 on Hotels
The curtains were not hung correctly and left a gap between the curtains, there was a Paine of glass missing from the window, boarded up but still daylight visible around the edge. One and only time we will stay there.
4 out of 5
by A verified traveler

Posted 25 Apr 2024
Cheap and cheerful. great staff
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Apr 2024 on Hotels
5 out of 5
by A verified traveler

Posted 11 Apr 2024
Old and antique property, but super convenient and really friendly staff <3
1 out of 5
by A verified traveler

Checkin restricted

Posted 6 Dec 2023 on Hotels
Hotel was advertised as 24/7 reception when booked After being stuck in traffic I arrived late, to find no way of accessing my paid accommodation. No support from customer services or the hotel You must checkin between the set hours No staff after 9pm
2 out of 5
by A verified traveler

Staff great. Room not so great.

Posted 3 Dec 2023 on Hotels
Firstly I want to say that I got a warm welcome by staff. My disappointment was that my room was cold and generally uninviting. It also looked like is was in desperate need of refurbishment. My biggest gripe though was that the lock on my door did not work so I had to leave my luggage in my car when I went out for the evening. In the morning I was looked after very well and enjoyed a lovely breakfast. So the staff were great but the room was very poor.
1 out of 5
by A verified traveler

Posted 3 Dec 2023
This pub should not have accommodation!! The room required a total refurbishment. Thread bare carpet furniture falling apart and inadequate. Glass pane in window missing so boarded up. Towels supplied were like cardboard and no facilities to dry them. Corridors also in a mess. Took forever to check in. We wanted to leave immediately but due to a horrendous journey we were exhausted. Woken at 3am by doors slamming and people shouting which went on for over an hour. Very unsafe property to stay in as no emergency number or anyone to contact on the Saturday evening. Guests should be paid to stay there absolutely awful