Ratings based on 381 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Oct 2024
From the moment you arrive at The Banjaran you know that there is something special on offer. The photos do not prepare you for the beauty of the site, the mountain backdrop and lush jungle with gently weaving paths promising so much and tempting you to explore. The caves and hot springs, picture perfect pool and all day dining. The villas are perfectly presented and provide so much more than a standard room, spacious living space and private pools, balcony over the water or furnished terrace and well stocked mini bar. The vibe at Banjaran is laid back and low pressure. Long lazy delicious breakfasts and options to relax and decompress around the site, spa, sauna, pools and places to just site and watch the world go by. At the core of the Banjaran experience are the staff who are friendly, quietly efficient and always purposeful.
Comment from Hotel Management
31 Oct 2024 by Raymond K, Hotel Management
Dear Susannah, Thank you for staying with us and sharing your review. We are glad that you had a great stay and we will be looking forward to welcome you back in the near future. Best regards, Raymond Koh Director of Operations
by A verified traveler
Posted 2 Oct 2024
Excellent place for a retreat! Property was beautiful, room was comfortable and relaxing, staff were friendly and helpful, Jeff's Cellar was a wonderful special dining experience. Highly recommend!
Comment from Hotel Management
3 Oct 2024 by Raymond K, Hotel Management
Dear Belle, Thank you for staying with us and sharing your review. We are glad that you had a great stay and we will be looking forward to welcome you back in the near future. Best regards, Raymond Koh Director of Operations
by A verified traveler
Posted 17 Sep 2024
Very nice resort. A place for total relaxing. One night is not enough.
Comment from Hotel Management
22 Sep 2024 by Raymond K, Hotel Management
Dear Debbie, Thank you for staying with us and sharing your review. We are glad that you had a great stay and we will be looking forward to welcome you back in the near future. Best regards, Raymond Koh Director of Operations
by A verified traveler from FPO
Posted 13 Aug 2024
Customer service was excellent. Food delicious. Options for puck up, drop off and for site seeing
Comment from Hotel Management
19 Aug 2024 by Raymond K, Hotel Management
Dear Frances, Thank you for staying with us and sharing your review. We are glad that you had a great stay and we will be looking forward to welcome you back in the near future. Best regards, Raymond Koh Director of Operations
by A verified traveler
Posted 11 Aug 2024
The hot spring within the unit is awesome.
Comment from Hotel Management
19 Aug 2024 by Raymond K, Hotel Management
Dear Mohamad Rafiei, Thank you for staying with us and sharing your review. We are glad that you had a great stay and we will be looking forward to welcome you back in the near future. Best regards, Raymond Koh Director of Operations
by A verified traveler
Amazing place
Posted 7 Aug 2024 on HotelsLove Banjaran and it has 1 of the coolest restaurants in the world, Jeff's Cellar
Comment from Hotel Management
11 Aug 2024 by Raymond K, Hotel Management
Dear Guest, Thank you for staying with us and sharing your review. We are glad that you had a great stay and we will be looking forward to welcome you back in the near future. Best regards, Raymond Koh Director of Operations
by A verified traveler
Posted 30 Jul 2024
Comment from Hotel Management
3 Aug 2024 by Raymond K, Hotel Management
Dear Nazia, Thank you for staying with us and sharing your review. We are glad that you had a great stay and we will be looking forward to welcome you back in the near future. Best regards, Raymond Koh Director of Operations
by A verified traveler
Posted 20 Jul 2024 on Hotels
Staff friend, relax and very privacy resort feel. nice breakfast so much choice.
Comment from Hotel Management
24 Jul 2024 by Raymond K, Hotel Management
Dear wai kuen, Thank you for staying with us and sharing your review. We are glad that you had a great stay and we will be looking forward to welcome you back in the near future. Best regards, Raymond Koh Director of Operations
by A verified traveler
Posted 27 Jun 2024
The staff were very sweet and friendly & they left little treats in our room. I am also pregnant and they made my room very comfy with extra pillows and a pregnancy pillow
Comment from Hotel Management
2 Jul 2024 by Raymond K, Hotel Management
Dear Joseph, Thank you for staying with us and sharing your review. We are glad that you had a great stay and we will be looking forward to welcome you back in the near future. Best regards, Raymond Koh Director of Operations
by A verified traveler from los angeles
Posted 11 Jun 2024
Will come back even though it is pricey.
Comment from Hotel Management
24 Jun 2024 by Raymond K, Hotel Management
Dear weng kee, Thank you for staying with us and sharing your review. We are glad that you had a great stay and we will be looking forward to welcome you back in the near future. Best regards, Raymond Koh Director of Operations
