Ratings based on 89 Verified Reviews
3.9 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Mar 2023
Area only
Comment from Hotel Management
15 Mar 2023 by Eva, Hotel Management
We are extremely sorry to hear about this, Guest! We are working hard to deliver great service experience each time when someone visits our hotel. Looking forward to enhancing your experience with us. Regards, Eva
by A verified traveler
Poor
Posted 25 Jan 2023 on HotelsLoud music from nearby gym from day time to around 11pm. No TV. Good luck sleeping.
Comment from Hotel Management
14 Feb 2023 by Lisa, Hotel Management
Hi, Guest! Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Lisa
by A verified traveler
Posted 15 Sep 2022
Nothing worthy to my likeing. Room was in horrible condition. Bed sheets, pillows and bath towels, literally yellow and dirty. Toilet in very poor condition. Toilet flushing not working. TV not working. Wifi unable to access.
Comment from Hotel Management
27 Sep 2022 by jane, Hotel Management
We are sorry the stay turned out to be average. We have checked the reviews and the problems within our services that have bothered you and we are working on it. Just take this as an off-case, this is certainly not how we treat our guests. Hope to get another chance soon so that we can make things up for you with an awesome stay ahead. Regards, Jane
by A verified traveler
Posted 6 Apr 2022
Hotel uses solar heat for its hot water. Ample parking for cars. Had to pay RM5 for use of extra pillow for my 83 yr old aunt. Only 1 socket in room. No slipper for use in bathroom.
Comment from Hotel Management
7 Apr 2022 by Cheshta, Hotel Management
Apologies for the problems you had faced, Roselind! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Ivy
by A verified traveler
Posted 19 Mar 2022 on Hotels
Comment from Hotel Management
22 Mar 2022 by Jane, Hotel Management
Hi, Mohamad! Thanks a lot for staying with us. Hope to host you soon. Looking forward to your continuous love and support. Regards, Jane!
by A verified traveler
Posted 7 Mar 2020 on Hotels
Comment from Hotel Management
8 Mar 2020 by OYO, Hotel Management
Hi, Thank you for taking out your valuable time to rate us. We apologize for the dissatisfaction and we will surely put in our best efforts to keep up with your expectations in the future. Regards, Nini!
by A verified traveler
Posted 11 Feb 2020 on Hotels
Comment from Hotel Management
13 Feb 2020 by OYO, Hotel Management
Thank you so much for the charming rating Nabil! Your review made our day. Have a great day ahead. Regards, Kevin
by A verified traveler
Posted 13 Dec 2019 on Hotels
Comment from Hotel Management
16 Dec 2019 by OYO, Hotel Management
Thanks for the positive rating, Hope to host you soon :) Regards, Kevin
by A verified traveler
A comfortable hotel in Ipoh. Highly recommended
Posted 12 Nov 2019 on HotelsThis is a comfortable hotel. But if you stay in a room that has a door to connect to another room, sometimes it will be very noisy. make sure you stay in a room that does not have a door in between another room. I am regular customer here. Thank you for installing a safety lock. I feel safe to park my car here. And I like this hotel has a sink outside to watch and clean my cup rather than to wash my cup inside my toilet. I will come back again.
Comment from Hotel Management
13 Nov 2019 by Zara, Hotel Management
Hi, Thank you so much for the positive rating and taking out your valuable time to share the review with us. We will strive to ensure your future visits comfortable and relaxing ones. Have a great day ahead :) Regards, Zara
by A verified traveler from KL
Posted 8 Oct 2019
The thing i don't like is the loud music sound since 6.30am
Comment from Hotel Management
9 Oct 2019 by Zara , Hotel Management
Thank you so much for the wonderful rating, As per the review, it seems that you are not completely satisfied with our services. Be assured, we have marked a note of this concern to ensure a comfortable and relaxing stay ahead :) Regards, Zara
