Ratings based on 63 Verified Reviews
3.8 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Jul 2024
Comment from Hotel Management
24 Jul 2024 by Serkan , Hotel Management
Puanlamanız için teşekkür ederiz tekrar sizi ağırlamaktan memnuniyet duyarız.
by A verified traveler
Posted 1 Jul 2024 on Hotels
Comment from Hotel Management
1 Jul 2024 by Serkan , Hotel Management
Teşekkür ederiz sizi tekrar ağırlamaktan memnun oluruz.
by A verified traveler from London
Posted 25 Jun 2024
Nice hotel, lovely staff.
Comment from Hotel Management
26 Jun 2024 by SERKAN, Hotel Management
YOUR COMMENT MADE US VERY HAPPY. WE ARE PLEASED TO HOST YOU, WE ARE ALWAYS WAITING FOR YOU.
by A verified traveler
Posted 30 May 2024
The price is very good, but the conditions are a bit far from my expectation
Comment from Hotel Management
20 Jun 2024 by SERKAN, Hotel Management
3 yıldızlı bir otelin bütün beklentilerini karşılamaktayız. beklentiniz neler merak ediyoruz.
by A verified traveler
Posted 28 May 2024 on Hotels
In my opinion, the hotel has an excellent value for price. The staff are very helpful, unfortunately they don't speak English. It was not possible to park in front of the hotel, but one of the employees navigated me to a nearby free parking space and took our luggage. Breakfast on the terrace of the hotel was very good including warm soup. The terrace offers a view of the surrounding mountains.
Comment from Hotel Management
28 May 2024 by SERKAN , Hotel Management
THANK YOU FOR YOUR COMMENT, IT MADE US HAPPY. WE ARE HAPPY TO HOST YOU, WE ARE ALWAYS WAITING FOR YOU. STAY HEALTHY.
by A verified traveler
Posted 18 Mar 2024
It is good
Comment from Hotel Management
23 Mar 2024 by SERKAN, Hotel Management
THANK YOU FOR YOUR COMMENT AND WE ARE WAITING FOR YOU AGAIN.
by A verified traveler
Posted 31 Dec 2023
Staff were very helpful and polite. My family felt welcomed and respected. But few things could be improved at the hotel. Specially not having microwave inside the room was a big issue for us.
Comment from Hotel Management
1 Jan 2024 by serkan , Hotel Management
We were happy to host you and your family. Thank you for your nice comment. I would like to point out that there is no microwave oven in any hotel.
by A verified traveler
Posted 22 Oct 2023
Only thing I like was breakfast. Other than that the room was not the same with the picture, it had 4 beds and I really annoyed the change. Faucets were not working, towels were old vice versa.
Comment from Hotel Management
23 Oct 2023 by DİANA VAN OTEL, Hotel Management
SİZ ERKEN GELDİĞİNİZ İÇİN SİZE 4 KİŞİLİK ODAYI TAHSİS ETTİK. YORULDUĞUNUZ BELLİYDİ VE BİZ DE SİZE YARDIMCI OLDUK. AMA SİZ BUNUN KARŞILIĞI OLARAK BİZE KÖTÜ YORUM YAPMIŞSINIZ. YİNE DE BİZİ TERCİH ETTİĞİNİZ İÇİN TEŞEKKÜR EDERİZ.
by A verified traveler
Posted 12 Aug 2023
The cleanliness of the property, particularly the bathroom, leaves much to be desired. The restroom consistently emits an unpleasant odor, and the shower is far from pristine. Moreover, there is a lack of amenities such as a holder for personal care items like shampoo in the shower. The staff's cleaning routine is limited, as they only replenish essentials like water, paper towels, and toilet rolls without performing daily cleaning.
On a positive note, the property does serve a satisfying breakfast. Its location is also convenient as it is close to restaurants and shops.
Comment from Hotel Management
12 Aug 2023 by SERKAN, Hotel Management
HELLO. WE DO NOT ACCEPT THE INSUFFICIENCY OF THE BREAKFAST YOU SPECIFY. OUR 16 TYPES OF BREAKFAST AND HOT SOUP ARE MADE ACCORDING TO THE FEATURES AND STANDARDS OF THE AVAILABLE HOTEL. THERE ARE VENTILATIONS IN THE SINKS. ROOM CLEANING IS DONE EVERY 2 DAYS, LIKE EVERY HOTEL. WE ARE IN THE STATUS OF PRICE PERFORMANCE HOTEL.
by A verified traveler
Posted 25 Jun 2023 on Hotels
Comment from Hotel Management
26 Jun 2023 by DİANA VAN OTEL , Hotel Management
BİZİ TERCİH ETTİĞİNİZ İÇİN TEŞEKKÜR EDERİZ
