Ratings based on 811 Verified Reviews

4.4 out of 5
80% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 7 Nov 2024
The hotel was very clean and the staff were very friendly i would highly recommend this place the view from my room was amazing
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Oct 2024
2 out of 5
by A verified traveler

Posted 27 Oct 2024
The beds were not updated, stained blankets. Smelled musty when entering room.
5 out of 5
by A verified traveler

Posted 25 Oct 2024
We really enjoyed our stay. The coffee from the buffet was really good. Someone from the lobby helped us a lot, she made us feel comfortable. The guy who operates the buffet too, everybody’s very kind. God Bless them
4 out of 5
by A verified traveler

Posted 23 Oct 2024
Friendly staff
5 out of 5
by A verified traveler

Posted 22 Oct 2024
This is an old hotel, but quite cozy. The rooms are small, but it was ok for us. Beautiful view from the window. There is a balcony where you can enjoy the view. We've watched a beautiful sunrise.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Oct 2024 on Hotels
4 out of 5
by A verified traveler

Views and pub are terrific

Posted 14 Oct 2024 on Hotels
Pros: the views are amazing, definitely the key feature. The attached pub is excellent... great food and drinks at very reasonable prices, with love trad music a couple evenings a week. Staff are very welcoming and nice. There is a little convenience store/liquor store in the building, which is great, as Iona is far from the nearest shopping centre. Cons: beds were pretty hard... new mattresses needed unless you like a very firm mattress. Top sheet has strains on it that looked like they had been there a while. In general, rooms could use an update/refresh, especially for $150/ night. Overall, we were happy enough with our stay. Things were clean, everyone was nice... just needs a spruce up. Would definitely stay again with a few updates... at least we would come back for the pub. Best Thanksgiving dinner I've had in quite a while.
5 out of 5
by A verified traveler

Outstanding customer service

Posted 10 Oct 2024 on Hotels
Amazing customer service, went above and beyond for us as we arrived late due to the ferry being delayed. Would definitely stay here next time I’m in the area.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Oct 2024