Ratings based on 26 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Massachusetts
Posted 30 Jun 2019
Without question, this was the worst hotel I've stayed in, in years.
There was no manager on duty when we arrived (late afternoon - certainly not off-hours), so one of the bartenders had to check us in - and she seemed put out by it.
The room had not been cleaned properly; there was a *USED* condom in the bathroom!!!!
And, the drain in the *tiny* shower stall didn't work.
Again; no manager to be found, so I had to deal with another rude bar server again. They took care of removing the condom and said they'd have the manager fix the drain but we stayed there two nights and no follow up from anyone about the drain.
When it came time to order a meal, we selected something specific from the menu, only to have something entirely different come out. The server rudely insisted that this was absolutely what we'd ordered. When we pushed back and said it wasn't, she said fine, she'd go fix it to what we wanted and then walked off...leaving the question; if she was going to 'fix it to what we wanted', then she knew she'd brought the wrong food out in the first place.
Location is "ok"; quiet and all, but not very close to downtown where the sights and scenery are.
Parking is almost non-existent, as the bar patrons fill up the small parking lot, leaving not much available for those staying overnight.
Avoid this hotel at all costs!
by A verified traveler
Great stay!
Posted 13 Feb 2019 on HotelsGreat hotel - friendly staff, clean room, food was lovely.
by A verified traveler
Not sure wot 2 think of that place
Posted 2 Jan 2019 on HotelsRecommended
for Everyoneby A verified traveler from New York
Nice mixture of old and new.
Posted 15 Oct 2018
Pros: Rooms were clean and comfortable even though small. Great shower.
Cons: New decorative pillows on bed - current ones were old and could not have been cleaned.
Queen beds would be better than double.
Location: Walk to Castle Pub, street shopping, indoor shopping center.
Little Italy Restaurant was the best and walkable.
Little grocery/ post office near.
Staff was very willing to chat and very charming.
Food was excellent in pub as well as in restaurant.
Walkable to Castle, shopping center.
by A verified traveler
Posted 9 Oct 2018 on Hotels
the room was very small, did not get wifi in our room, bed was very firm
by A verified traveler
Posted 8 Oct 2018
We were much happier with our 2nd visit. The room was cleaner and better appointed. The noise at night was also lessened. The mattress was much better in this room.
by A verified traveler from Boise, ID
Posted 7 Oct 2018
The hotel was absolutely charming. The pub was cozy with a fireplace. The people were very friendly and helpful. In fact almost all the people we met in Scotland were the friendliest, most helpful people we've ever met.
by A verified traveler
Great hotel, friendly staff
Posted 26 Sep 2018 on HotelsWonderful hotel in a great location just a few minutes walk to city center. Was a few hours early for check in and they accommodated my early check in. Wonderful friendly staff
by A verified traveler
Posted 21 Sep 2018
Check in was unusual. No central area to check in. The mattress was lumpy and quite terrible to sleep on.There was a lot of traffic noise at night. Breakfast was good.
by A verified traveler
Posted 5 Sep 2018
