Ratings based on 455 Verified Reviews
5.0 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Dec 2024
Comment from Hotel Management
3 Dec 2024 by Kevin-Hotel Manager, Hotel Management
Morning Kirsty, Thanks for your super review! Haste ye back! Warm regards, Kevin StainesHotel Manager
by A verified traveler
Posted 28 Nov 2024
Comment from Hotel Management
28 Nov 2024 by Kevin-Hotel Manager, Hotel Management
Colin, Thanks for your super 5/5 review! We love getting these, and we cannot wait to see you again soon. Warm regards, Kevin StainesHotel Manager
by A verified traveler from Panama
Posted 18 Nov 2024
Very elegant
Comment from Hotel Management
19 Nov 2024 by Kevin Staines, Hotel Management
Good morning Ricardo, Thanks for your 5/5 review! Haste ye back! Warm regards, Kevin StainesHotel Manager
by A verified traveler
Posted 13 Nov 2024
Ness walk was a beautiful retreat for me on my trip to Scotland!
Comment from Hotel Management
19 Nov 2024 by Kevin Staines, Hotel Management
Good morning Rachael, , Thanks for your 5/5 review, I am delighted that you enjoyed your trip to Scotland! Haste ye back! Warm regards, Kevin StainesHotel Manager
by A verified traveler
Posted 11 Nov 2024
Beautiful property and felt like a queen! Took a nice hot bath and walked to dinner. Exquisite and large breakfast! Staff was very helpful and accommodating. One thing to note was that there is a 20 pound overnight parking fee, which seems excessive and like a hidden fee (never a fan of those). But overall loved my stay here.
Comment from Hotel Management
19 Nov 2024 by Kevin Staines, Hotel Management
Good morning Tara, Thanks for your 5/5 review, which I will share with all of our team Haste ye back! Warm regards, Kevin StainesHotel Manager
by A verified traveler
Posted 5 Nov 2024
Beautiful hotel with lovely staff, gorgeous rooms and fantastic breakfast
Comment from Hotel Management
19 Nov 2024 by Kevin Staines, Hotel Management
Good morning Harry, Thanks for your 5/5 review! Haste ye back! Warm regards, Kevin StainesHotel Manager
by A verified traveler
Posted 8 Oct 2024
The hotel, food and bar were wonderful and the staff was amazing. Especially Sue who helped us out with champagne when we arrived, help with fixing the flat on our rental car and directed us to the best pubs, food and kilt shopping in town. We will be back!
Comment from Hotel Management
14 Oct 2024 by Kevin-Hotel Manager, Hotel Management
Good morning Timothy, Thanks for your super review, we cant wait to welcome you back! I am so pleased that our friendly team helped you out.Warm regards, Kevin StainesHotel Manager
by A verified traveler
Posted 6 Sep 2024 on Hotels
Comment from Hotel Management
6 Sep 2024 by Kevin-Hotel Manager, Hotel Management
Good afternoon Matthew, Thanks for your super 10/10 rating. Haste ye back! Warm regards, Kevin StainesHotel Manager
by A verified traveler from Pleasant Grove
Posted 30 Aug 2024
Excellent stay. Delicious dining.
Comment from Hotel Management
30 Aug 2024 by Kevin-Hotel Manager, Hotel Management
Good morning Scott, Thanks for your super 5 star review and excellent feedback, which I will share with the whole team. Haste ye back!Warm regards, Kevin StainesHotel Manager
by A verified traveler
Posted 24 Aug 2024
Spectacularly located along River Ness, superbly trained, attentive staff and luxurious accommodations deserve only high fives! Subtraction in our view for lack of a harmonious interior decorative design and tired dinner recipes lacking spirit, though all superbly prepared. We felt pampered though not emotionally challenged.
Comment from Hotel Management
27 Aug 2024 by Kevin-Hotel Manager, Hotel Management
Hello Rupert, Thanks for your review and feedback, which we will discuss as a team. I am pleased to be receiving high fives on behalf of the team, but we will take on board your other feedback, and hopefully get the chance to welcome you back again soonWarm regards, Kevin StainesHotel Manager
