Ratings based on 98 Verified Reviews
4.9 Room cleanliness
5.0 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
Here’s the updated review, revised to reflect your clarifications and stay within the 1500-character limit:
Misleading and Not Worth the Price
My wife and I stayed at the Loch Ness Lodge, and it fell well short of expectations—especially at over $700 CAD per night. While our room offered a view of Loch Ness, the property is not on the lake as the photos suggest. There’s a dried-up pond in front, and to even get near the lake, you must cross a double-lane road with a 60 mph speed limit. Once there, you’re faced with a barrier—there’s no actual lake access. The location is very misleading, especially for a property marketed as a luxury retreat.
Amenities are severely lacking. Breakfast is included, but there’s no other dining (or even a real bar). Guests are directed to the Clansman Hotel, a sister property (3-4 minute walk away), for lunch and dinner options. Oddly, the Clansman, a much cheaper hotel, offers more amenities, including a bar and restaurant. The Lodge itself lacks these basics and has no front desk staff after 10 p.m. Strangely, the staff often ask if you’d like a cheese board during your stay and keep asking / reminding you that they need a few hours' notice.
While the staff were very kind and tried their best with their resources, the overall experience felt more like a two-star stay. Misleading advertising, sparse amenities, and poor value for money made this the most disappointing stop of our trip. We wouldn’t stay here again, even at half the price.
by A verified traveler
Posted 31 Oct 2024
phenomenal staff went out of the way to help make our trip special in anyway they could. Breakfast was outstanding, charcuterie board was also worth ordering. No restaurant for dinner in the hotel with very limited options nearby
by A verified traveler
Posted 29 Oct 2024
Gabriel and all of the staff were absolutely fabulous!! Loved our time there best room and service of our whole trip. Dave and LuDell
by A verified traveler
Posted 27 Oct 2024
What a beautiful, intimate hotel. Literally a fire burning in the fireplace when we arrived. Staff were amazing, super helpful. Couldn't have been more pampered and pleased. Highly Recommend.
by A verified traveler
Posted 17 Oct 2024
What a gem! Stellar accommodations. We are doing a road trip in Scotland and finding our accommodations as we need them. This was a treasure of a find. We enjoyed everything about it from the cleanliness, the beautiful room overlooking Loch Ness to the outstanding staff. special thank you to Gabriel. If you get a chance to stay here do not pass it by.
by A verified traveler
Posted 16 Oct 2024
Absolutely loved this inn. The staff was attentive, the breakfast was brilliant, and the whisky perfect. Only feedback would be to add shower curtains.
by A verified traveler
Posted 4 Oct 2024
Amazing stay with an amazing view!
by A verified traveler from Barrington
Posted 1 Oct 2024
Staff treated us very well. Loved the room, common areas and location. We really enjoyed the breakfast! Thanks for a lovely stay!
by A verified traveler from Lititz
Posted 29 Sep 2024
Wonderful staff and property!
by A verified traveler
Posted 28 Sep 2024
Wonderful service and a stunning view. The hospitality was truly wonderful; they were so accommodating of my unusual allergy and that made me feel very well taken care of. The bathtub was enormous and with the gorgeous view of the loch we spent more of our visit than planned relaxing in our room and it was just what we needed. We will absolutely make a point to return the next time we’re in the area!
