Ratings based on 631 Verified Reviews

3.9 out of 5
75% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.5 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 21 Oct 2024
The location was great, right on the Loch and an amazing view from our room.
4 out of 5
by A verified traveler

Posted 9 Oct 2024
Fantastic friendly staff. Our evening meal was incredible and made it a special stay and if you are a lover of Whisky they have plenty options to choose from. The room was cozy but needed some fixing. The door frame was broken which looked like from forcing the door open. And the shower was the main concern that had a crack in the tray and the floor felt soft. We took one shower and didn’t shower the second day as we were worried about putting a foot through the floor. Reception alerted, but didn’t seem to concerned. Overall we did really enjoy the stay at the hotel and wouldn’t hesitate on staying here again.
5 out of 5
by A verified traveler from Breton

Posted 6 Oct 2024
Staff was very friendly. Breakfast and Dinner were delicious. Even though the rooms are small they are very clean and comfortable. Bathroom was updated. Would definitely recommend it.
5 out of 5
by A verified traveler

Posted 4 Oct 2024
Right on the loch. Easy access to boat ride and shopping.
3 out of 5
by A verified traveler

Posted 1 Oct 2024
Very small room and smallest double I ever slept in Very very touristy
5 out of 5
by A verified traveler from Vancleave

Posted 17 Sep 2024
Check in was quick and easy. The friendly staff was very helpful and there is a lovely view of Loch Ness from the dining room.
5 out of 5
by A verified traveler

Posted 29 Aug 2024
Had a great time. Picturesque. Staff great.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Aug 2024
5 out of 5
by A verified traveler

Posted 23 Aug 2024
Good service and breakfast was very nice, everyone one was very welcoming from the receptionist even to the house keeping staff , especially house keeping head carol.
4 out of 5
by A verified traveler

Posted 22 Aug 2024
Other than the giant house spider in the bathroom, it was a great stay. Loved the Nutella hot chocolate in the restaurant