Ratings based on 61 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Oct 2024
Very lovely place to stay
Comment from Hotel Management
23 Oct 2024 by Paolo, Hotel Management
Thank you! I am very pleased you enjoyed your stay.
by A verified traveler
Posted 21 Sep 2024
Cute little property and overall good experience. It was clean but you can't wear your shoes in the room at the request of the owner/operator. Very walkable and easy parking. Great experience.
Comment from Hotel Management
21 Sep 2024 by Paolo , Hotel Management
Thank you!To be fair the no shoes policy was spelled out as soon as you booked: I send a message with terms and conditions so potential guests can make an informed decision before checking in.
by A verified traveler
Posted 10 Sep 2024
Lovely experience with our stay here. Very affordable, with a polite host and a very cozy little room in a beautiful area! Don't hesitate to say here if you are thinking of a trip to Inverness.
Comment from Hotel Management
10 Sep 2024 by Paolo , Hotel Management
Thank you so much for your kind review: it has been delightful to host you both!
by A verified traveler
Posted 7 Sep 2024
Paulo is an excellent host offering sincere professional service in a well appointed setting: a beautiful home that wonderfully represents an era circa 1900 the year it was built. Each day of my stay there my room was refreshed and presented with delicious baked treats, scones & tarts. Indeed a high point on my vacation in Scotland
Comment from Hotel Management
7 Sep 2024 by Paolo, Hotel Management
Thank you!
by A verified traveler
Posted 29 Aug 2024
Charming historic home with wonderful host. Very close to the city. Very warm bed.
Comment from Hotel Management
29 Aug 2024 by Paolo, Hotel Management
Thank you for your feedback.
by A verified traveler
Posted 28 Aug 2024
Stayed at Juniper Lodge for 2 nights. Short walk in to town, lots of restaurants and stores. Check-in with Paulo was easy and quick, would have been nice to have his phone number or e-mail to communicate pre check-in. Nice touch that he provided a welcome drink and home-made pasties on day 1, and a wee dram of whiskey and bisquits on day 2. Would stay here again.
Comment from Hotel Management
29 Aug 2024 by Paolo, Hotel Management
Thank you for your feedback.
by A verified traveler
Very poor communication of over 25 age entry rule
Posted 27 Aug 2024 on HotelsWe were originally refused entry to the accomodation because my son was under 25. I was shocked but the owner said he had explained this to Expedia. My concern and complaint is therefore to Hotels.com who did not make this clear to me. When i called your company they were not helpful and could not find us other accomodation. Luckily the owner eventually, after 45 mins on phone to you, cane out and let us stay. This episode really affected our enjoyment of our stay in Inverness and as a long time regular customer i would like someone from you company to call me to discuss this distressing situation for my son and I.
Comment from Hotel Management
29 Aug 2024 by Paolo, Hotel Management
I agree: quite eventful check in.There’s a 25 years age limit occupancy restriction because of past bad experiences.Thank you for feed back.
by A verified traveler
Warm and welcoming
Posted 26 Aug 2024 on HotelsThe home was fantastic! The overseer was warm and welcoming. Our room was very comfortable and furnished beautifully. We were able to walk to the city center with ease.
Comment from Hotel Management
27 Aug 2024 by Paolo, Hotel Management
I am very pleased you enjoyed your stay: to host you both was delightful!Thank you!
by A verified traveler
Posted 21 Aug 2024
First of all, the house is gorgeous. Next, Paulo welcomed us personally and had tarts and tea set up for us as we arrived. The room was comfortable and spacious. The property was in easy walking distance from town center, shopping, bus and train. Paulo was a most considerate and helpful host.
Comment from Hotel Management
21 Aug 2024 by Paolo, Hotel Management
Thank you so much! I am very touched by your feed back. Thank you!
by A verified traveler
Posted 18 Aug 2024 on Hotels
Comment from Hotel Management
19 Aug 2024 by Paolo, Hotel Management
Thank you for your feedback.
