Ratings based on 66 Verified Reviews
3.3 Room cleanliness
3.4 Service & staff
3.6 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Nov 2024
TV did not go. No tea towel dish cloth.
Comment from Hotel Management
8 Dec 2024 by ashu, Hotel Management
Thank you for your feedback. We sincerely apologize for the issues you experienced with the TV and the lack of a tea towel and dishcloth. These are basic amenities we should have provided, and we will ensure they are properly stocked moving forward.We appreciate you bringing this to our attention, and we hope to offer you a better experience should you choose to stay with us again.Best regards,Team Coachmans Inn
by A verified traveler
Posted 18 Nov 2024
The manager worked within his environment. The unit was tired & needed updating.
Comment from Hotel Management
8 Dec 2024 by ashu, Hotel Management
Hi Phillip,Thank you for your feedback. We're glad to hear that the manager was able to assist you during your stay. We also appreciate your comments regarding the unit. We recognize that some areas may need updating, and we will be looking into ways to improve the facilities to enhance the guest experience.Thank you again for your valuable input, and we hope to welcome you back in the future.Best regards,Team Coachmans Inn
by A verified traveler
Posted 13 Aug 2024
Property was not suitable for use; it appeared as though it was mid-renovation, though there was no indication that work was ongoing.
Comment from Hotel Management
20 Aug 2024 by ashu, Hotel Management
I'm sorry to hear about the condition of the property during your stay. We apologize for any confusion caused by the unfinished renovation work. Your feedback is valuable, and we’ll address these issues to ensure that future guests are not affected by similar concerns. Thank you for bringing this to our attention.
by A verified traveler
Cheap enough but...
Posted 17 Mar 2024 on HotelsAs a one-night stay, I just needed a bed and shower. For a 3 star hotel (as listed on Hotels.com), it was rather run down. Toilet seat was only connected on one side so moved - despite having a nice paper seal to show it was cleaned, the cleaner didn't notice it nearly fell off. Bedside lampshade was in tatters and lamp didn't work. Beds were okay and kitchen was satisfactory. Apparently no on-site manager after hours so nobody to address kids running the verandah after 10pm or to address the loud argument in a downstairs room at 4am. Office didn't open until 9am so any assistance needed was not available apparently.
by A verified traveler
Posted 18 Feb 2024 on Wotif
Felt uneasy about nearby clientele. Not unlike Rotorua and the temporary accommodation for homeless. Grounds a mess. Garden needed weeding.
by A verified traveler
Posted 17 Feb 2024 on Wotif
Not up to standard
by A verified traveler from Christchurch
Posted 16 Feb 2024
It is just run down and well worn out
by A verified traveler
Old and Tired but Clean
Posted 13 Feb 2024 on HotelsOlder style of hotel in desperate need of renovations and repairs.
We stayed in room 6, and although it was old it was clean the the shower was hot.
Reception was friendly and it was well priced and everything was booked out for the Burt Munro festival.
by A verified traveler
Posted 12 Feb 2024
The shower was filthy, the toilet needs a coat of paint. The toilet has been replaced but the old wall fittings are there and are black with mould, the shower drips constantly and the window surround had mould growing on it.
by A verified traveler
Posted 11 Feb 2024
