Ratings based on 737 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
We had a great stay, thanks!
Comment from Hotel Management
25 Nov 2024 by Dean Nicol, Hotel Management
Dear KateThanks for taking the time to provide us with feedback from your recent stay. It is great to receive your high rating and we look forward to welcoming you back for another great experience soon. Very best regards
by A verified traveler
Posted 22 Nov 2024
Stayed for 1 night for work, excellent all round, will definitely be back
Comment from Hotel Management
25 Nov 2024 by Dean Nicol, Hotel Management
Dear BrettThanks for taking the time to provide us with feedback from your recent stay. It is great to receive your high rating and read your positive comments. We look forward to welcoming you back for another great experience soon. Very best regards
by A verified traveler
Posted 19 Nov 2024
Perfectly fine
Comment from Hotel Management
21 Nov 2024 by Dean Nicol, Hotel Management
Dear CorinneThanks for taking the time to provide us with feedback from your recent stay. It is great to receive your high rating and we hope to welcome you back again soon. Very best regards
by A verified traveler
Posted 17 Nov 2024
Good stay
Comment from Hotel Management
18 Nov 2024 by Dean Nicol, Hotel Management
Dear GordonThanks for taking the time to provide us with feedback from you recent stay. I am pleased you enjoyed your time with us and hopefully we can welcome you back again soon. Very best regards
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Dean Nicol, Hotel Management
Dear Achinna Thanks for taking the time to provide us with a rating. Great to receive 5 stars and we hope to welcome you back again soon. Very Best Regards
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
10 Nov 2024 by Dean Nicol, Hotel Management
Dear AlanaThanks for the high rating and we hope to welcome you back again for another positive experience. Very best regards
by A verified traveler
Posted 8 Nov 2024
Great staff and great facilities. We had 2x children ubder 5 and we all loved it. Staff were amazing and so were the desserts!!!
Comment from Hotel Management
10 Nov 2024 by Dean Nicol, Hotel Management
Dear AlanaThanks for taking the time to provide us with feedback from your recent stay. It is great to read your comments and I will be sharing your review with the team. We hope to welcome you back again soon. Very best regards
by A verified traveler
Posted 1 Nov 2024
The room had dirty towel in dish cupboard. Show over bath dated and hard to access toilet very low. Beds comfortable but not made properly, not cutains on side windows. Very dated unit.
Comment from Hotel Management
3 Nov 2024 by Dean Nicol, Hotel Management
Hi JaneThanks for taking the time to provide us with feedback from your recent stay. It is disappointing to read your comments regarding the cleanliness of your room. I will be following this up with the HK team. We hope that you will give us another opporutnity in the future. Very best regards
by A verified traveler
Posted 30 Oct 2024
Great place to stay will lots of food options in the hotel, easy parking
Comment from Hotel Management
30 Oct 2024 by Dean Nicol, Hotel Management
Dear GavinThanks for taking the time to provide us with feedback from your recent stay. Great to read your positive comments and we hope to welcome you back again soon. Very best regards
by A verified traveler
Posted 26 Oct 2024
Always a great place to stay with good service
Comment from Hotel Management
28 Oct 2024 by Dean Nicol, Hotel Management
Dear BevanThanks for taking the time to provide us with a review from your recent stay. It is great to receive your high rating and read that you always enjoy your time with us. We look forward to welcoming you back again soon. Very best regards