Ratings based on 120 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Apr 2024 on Wotif
Just spent 10 nights at this property. Its location is great, and the on-site parking is good. There is a good guest laundry which you pay a small charge for to use the washer and dryer. The two-bedroom Unit we had was a good size, with a King bed in the master. However I found the heating in the Unit to be inadequate, the very small fridge didn't seal properly, the beds were quite firm (maybe a topper could be an option available). Nowhere to store clothes only hanging space. In the bathroom there was no door on the separate toilet. The shower had a lid on it so got quite steamy and there was no vanity to store anything just a sink and vanity top. Our kitchen was very small but not sure what other Units would be like.
Comment from Hotel Management
23 Apr 2024 by tony, Hotel Management
Thank you for choosing to stay with us also for your detailed review.We are rather disappointed to read that you did not make us aware of any concerns during your stay. Which would have given us the chance to address any issues rater than expressing them via a review after you have checked out.We would have been only too happy to have provided extra heating if you were cold and would have offered to transferred you to another unit if you were not entirely happy with the one allocated. We wish you safe travels take care.Best regards from Tony & the team.
by A verified traveler
Posted 17 Mar 2024 on Hotels
by A verified traveler
OK for one night
Posted 14 Mar 2024 on HotelsI had a large suite, which was warm and light. Very quiet too, considering it's on the main road.
The bed and pillows were really firm, so I didn't sleep too well.
Unfortunately reception seemed a little unimpressed with everything and wasn't the most cheerful. Might have caught her on a bad day.
Good location, near all the other motels, relatively short walk to town and just across the road from Countdown.
by A verified traveler from Kula
Posted 13 Mar 2024
The unit was clean and had enough space for our family of 5.
by A verified traveler
Posted 3 Mar 2024 on Hotels
by A verified traveler
Posted 21 Feb 2024
Nice place
Comment from Hotel Management
21 Feb 2024 by tony, Hotel Management
Thank you
by A verified traveler
Posted 30 Jan 2024 on Hotels
by A verified traveler
Retired Doctor
Posted 11 Jan 2024 on HotelsI have traveled many places and used many hotels over the years. Among them, it was ranked 1st, 2nd, and 3rd among the truly memorable places. In particular, what is comparable to other places is that the owner runs everything himself, of course, with well-trained staff, he is friendly, clean, etc., and does a thorough job of welcoming customers. The convenient thing about staying here was that everything a traveler needed was nearby. I had a very comfortable rest as the city center, numerous parks, Gulf, and restaurants are all within a 10-minute walk. Although it was a small hotel, I was impressed by the owner's hard work and dedication to customer care. I pray for your success.
Thank you all.
Comment from Hotel Management
12 Jan 2024 by tony, Hotel Management
Thank you for your splendid review, including your positive comments regarding myself and my staff. It was a pleasure having you staying here. We wish you safe travels and good health. Best regards from Tony & Team
by A verified traveler
Posted 28 Oct 2023 on Hotels
Comment from Hotel Management
29 Oct 2023 by tony, Hotel Management
Thanks for the great score we are pleased to read you enjoyed your stay.
by A verified traveler
Posted 19 Sep 2023 on Wotif
Very well renovated.
