Ratings based on 116 Verified Reviews
3.7 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Jul 2022 on Travelocity
Property is no longer affiliated Wyndham. Stay away, restaurant and bar closed. Swimming pool closed. Property is in steep decline.
by A verified traveler
Posted 16 Jul 2022
Clearly they are in the process of shutting this hotel down since it is no longer on Expedia and Google says “permanently closed”. The pool, bar and restaurant- all closed, smelly, breakfast not good. And the staff never spoke when encountered in passing. They made a point of pointing out that they made popcorn in the evening, but that only happened on our first night. One would think that they would discount the rate with all the sub-par amenities but the rate we paid was actually higher than the brand new hotel up the road’s rates on the Expedia website.
by A verified traveler
Posted 5 Jul 2022
The property is dated. It needs serious upgrade.
by A verified traveler from Nicholasville
Posted 3 Jul 2022
No longer AmericInn by Wyndham! Surprised Wyndham was even associated with this rundown place. Staff did not know of the sudden change and did not know how to run the new software at check in. Only reason to give it a 1 star because it had running water and a toilet. Still under same ownership and management so I don’t see any future improvements. Way overpriced!
by A verified traveler
Posted 29 Jun 2022
Swimming pool, bar, grill all closed. This was not the quality of American inns and was way overpriced.
by A verified traveler
Posted 16 Jun 2022
Looks dark gloomy very worn, most plugs non working, no bar or restaurant, staff not friendly and one was dressed in satanic symbolism etc. needs complete remodeling or torn down.
Very disappointed for a Wyndham hotel.
by A verified traveler
Posted 11 Jun 2022
It was very smooth checking in
Comment from Hotel Management
16 Jun 2022 by Charla, Hotel Management
Thank you for staying with us!
by A verified traveler from ALBERTVILLE
Posted 4 Jun 2022 on Travelocity
We reserved a cot. We didn’t get one.
Comment from Hotel Management
16 Jun 2022 by Charla, Hotel Management
I certainly do apologize for that. I'm not sure what happen, however, I do know we unexpectedly had our hotel full of first responders and 76 national guard that needed cots due to flooding in our area. I do apologize.
by A verified traveler
Do not recommend.
Posted 1 Jun 2022 on HotelsSignificantly unsatisfied. During the stay, the WiFi was either unstable or altogether absent during the entire duration of our two day stay. I called the front desk and they said they would restart the router, which did not help. Also, there was literally no warm breakfast other than gravy and biscuit on the first day and nothing in the warm tray on the second day. On the second morning, they ran out of the batter for making waffles an hour and half before their breakfast window was supposed to close (at 10am). The batter was not replaced. Overall, a poor experience overall for the high price I paid.
Comment from Hotel Management
16 Jun 2022 by Charla, Hotel Management
Thank you for your response! This only helps us improve. Enjoy your summer.
by A verified traveler
Posted 20 May 2022 on Hotels
Comment from Hotel Management
25 May 2022 by Charla, Hotel Management
Thank you for staying with us, have a wonderful summer!
