Ratings based on 126 Verified Reviews

4.5 out of 5
4.8 Room cleanliness
4.2 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 19 Nov 2024
Outstanding value. Amazing room. Excellent service. Great location
Comment from Hotel Management
20 Nov 2024 by Urban Inn , Hotel Management
Vielen Dank für deine Bewertung!Bis bald!Liebe GrüßeUrban Inn Team
5 out of 5
by A verified traveler from Cathedral City

Posted 5 Nov 2024
A little bit of construction on the property while we were there. Very nice place and helpful information.
Comment from Hotel Management
20 Nov 2024 by Urban Inn , Hotel Management
Vielen Dank für deine Bewertung!Bis bald!Liebe GrüßeUrban Inn Team
5 out of 5
by A verified traveler

Posted 31 Oct 2024
Really nice apartment
Comment from Hotel Management
20 Nov 2024 by Urban Inn , Hotel Management
Vielen Dank für deine Bewertung!Bis bald!Liebe GrüßeUrban Inn Team
5 out of 5
by A verified traveler

Posted 17 Oct 2024
As many have mentioned, there is no reception but you can contact the staff via email, they will let you know how the check in process works, and it was quite seamless. They kept our luggages after check out which was great. Rooms were big and clean, no lifts (which we knew and weren’t very bothered by it). Would have liked to stay longer. Definitely recommend
Comment from Hotel Management
20 Nov 2024 by Urban Inn , Hotel Management
Vielen Dank für deine Bewertung!Bis bald!Liebe GrüßeUrban Inn Team
5 out of 5
by A verified traveler

Posted 25 Aug 2024
Everything was just perfect. Can't fault anything at all. A very brilliant peaceful stay. Absolutely loved the apartment. Thank u Urban Inn.
4 out of 5
by A verified traveler

Clean, comfortable apartment in nice area

Posted 25 Aug 2024 on Hotels
Clean, modern, room in a nice area, a few minutes walk from the station. The studio apartment was perfect for 3 nights in Innsbruck, however any longer might have been a bit cramped for a family of four. It's above a bar which we hadn't realised.The noise wasn't especially loud and didn't really bother us,but it was a little smokey at times. Communication wasn't great at first trying to find out the process for accessing the apartment, but we eventually got it sorted before we arrived. Overall I would happily stay again for a short family break.
5 out of 5
by A verified traveler

Posted 18 Aug 2024
Great room, decor was fresh and light, air conditioning effective, kitchenette much appreciated and well equipped for three people. It's in a great location to explore the old town both north and south of the hotel, and quiet even though the room was above a bar. We didn't hear sounds from that once inside the room, just a faint smell of cigarettes wafting up the stairs. The room was really comfortable with good quality furniture. There is a great supermarket nearby for picking up breakfast each morning. We hadn't realised there was the option to extend the use of your key card so that you could store luggage in the building after room checkout - that's worth knowing and arranging in advance. I would stay again and would recommend this place to others.
3 out of 5
by A verified traveler

Posted 13 Aug 2024 on Wotif
Great property to stay - basic but nicely appointed. Close to restaurants & tourist attractions. Overnite parking was also easy. Could do with international station TV & more book-in communication. However we had a pleasant stay & check-in instructions were precise & easy. I would recommend.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Aug 2024 on Hotels
5 out of 5
by A verified traveler

Posted 23 Jul 2024 on Hotels
Great stay at Urban Inn. Very clean and central.