Ratings based on 513 Verified Reviews
4.0 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Oct 2024
Nice room, breakfast included, parking included. They did our laundry one day for 10 euros, EXCELLENT!
by A verified traveler
Posted 26 Sep 2024
Good location, room and clean no great but ok
by A verified traveler
Posted 22 Aug 2024 on Hotels
by A verified traveler
Posted 14 Aug 2024
I liked the breakfast and the location. I didn’t like that the water in the shower had such extreme temperature changes that we were getting burned and frozen every 5 seconds… probably from various flushing toilets at the hotel…
by A verified traveler
Posted 9 Jul 2024 on Hotels
Comment from Hotel Management
16 Jul 2024 by Katrina, Hotel Management
Vielen Dank und liebe Grüße,
by A verified traveler from San Antonio
Posted 25 Jun 2024
Very helpful and accommodating
Comment from Hotel Management
16 Jul 2024 by Katrina, Hotel Management
Vielen Dank und liebe Grüße,
by A verified traveler
Friendly small guest house good location.
Posted 23 Jun 2024 on HotelsGood location to visit Innsbruck old town. Bath was a little tired but otherwise nothing wrong with it.
Comment from Hotel Management
16 Jul 2024 by Katrina, Hotel Management
Vielen Dank und liebe Grüße,
by A verified traveler
10 out of 10 Totally Amazing
Posted 20 Jan 2024 on HotelsGreat location, value for money and amazing staff
by A verified traveler
Basic Room (fine) but missing hot water
Posted 26 Dec 2023 on HotelsThe gentle man that checked us in was friendly. The room was basic and we were glad to find a room to accommodate a family of 4 (2 adults and 2 teen kids). The beds were firm (firmness is a personal preference, but for me much too firm for a comfortable night's sleep. The most frustrating part was not having hot water for showers. One person showered around 9:30pm and the shower was fine. The second shower was around 11:30 and it was cool/cold (not freezing but definitely not warm or hot as you'd expect). The morning showers were also the same. Mind you that the first shower that was warm was not excessively long using up the hot water. When I checked out in the morning I alerted the woman to the issue and she said that the only thing she could offer us was another room to shower in. At that point, we had already showered (too much of an inconvenience to try to solve the problem when you are already in the shower). I was disappointed that we weren't offered any compensation as we paid quite a bit for the room and didn't have the basic services like a proper shower.
by A verified traveler
Posted 21 Dec 2023
Pretty old & outdated, but staff were kind & breakfast was included.
