Ratings based on 986 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Dec 2024
Beautiful area
Room too small and it was loud
by A verified traveler
Posted 11 Dec 2024
I can't recommend Hotel Mondschein enough. It's ideally placed if you're in Innsbruck for the Christmas markets, with stunning views over the river and the Christkindlmarkt. The rooms are lovely and the breakfasts first rate, but by far the best thing about it is the staff. They're all so friendly and helpful. We stay at the Mondschein every time we visit Innsbruck.
Comment from Hotel Management
12 Dec 2024 by Hotel Mondschein team, Hotel Management
Dear Rhydderch and Christine,thank you so much for your wonderful review and your very kind words, we appreciate it greatly and are delighted that you enjoyed your stay at our place! We hope you arrived back home well! We would love to welcome you again next time you visit Innsbruck and send our warmest regards,your Hotel Mondschein team
by A verified traveler from New Glasgow
Posted 15 Nov 2024
We stayed at Hotel Mondshein
October 23rd, 2024.
Lovely hotel, clean and comfortable and an excellent breakfast area. Great area, walking distance to the oldtown.
The best aspect of our stay was the staff. I had a health issue and required a doctor. The front desk staff Katerina and Rapna ( sorry if I've misspelled your names) went above and beyond to arrange treatment in a timely manner. Their kindness and professionalism was very much appreciated.
Comment from Hotel Management
25 Nov 2024 by kw, Hotel Management
Dear Daniel, thank you so much for your review! We are happy we could resolve your problem and hope the rest of your trip was as good as your stay with us! Best regards, Katharina
by A verified traveler from Skagway
Posted 11 Nov 2024
Beautiful historic hotel in the thick of the most visited area in Innsbruck. The staff bends over backward to be helpful, and the rooms and the hallways on each floor are different. Comfortable bedding, great on-site restaurant, although many other restaurants are in the area. We had a lovely view out our window looking toward the Alps. We would love to return and stay at this hotel again.
by A verified traveler
Posted 3 Nov 2024
Just like in the pictures. Breakfast was awesome
Comment from Hotel Management
3 Nov 2024 by kw, Hotel Management
Dear Cynthia, thank you so much for your wonderful review! We are really glad to hear that you loved your stay and hope to welcome you back some day!Best regards, Yours Hotel Mondschein
by A verified traveler
Posted 3 Nov 2024
Loved it!
Comment from Hotel Management
3 Nov 2024 by kw, Hotel Management
Dear guest, thank you for visiting us! We are happy that you enjoyed your stay with us so much and would be happy to welcome you again!Best regards, Yours Hotel Mondschein
by A verified traveler
Posted 22 Oct 2024
Breakfast was wonderful
Comment from Hotel Management
22 Oct 2024 by kw, Hotel Management
Dear guest, thank you so much for your review, we are happy that you pointed out our excellent breakfast, which we always try to improve! Best regards from Innsbruck!
by A verified traveler
Posted 16 Oct 2024
by A verified traveler
Posted 2 Oct 2024
by A verified traveler from Three Oaks
Posted 1 Oct 2024
Right on Inn River and close to Old Town and Palace.
