Ratings based on 523 Verified Reviews

4.6 out of 5
87% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from West Grove

This traveler left a rating score only Posted 18 Oct 2024
5 out of 5
by A verified traveler from Keighley

Posted 17 Oct 2024
Breakfast very good lots of choice Room clean nice view and big windows Need tea coffee facilities in room Bathroom light very bright
5 out of 5
by A verified traveler

Posted 16 Oct 2024
Cool, modern facade made of all glass with a beautiful view of the city from the rooftop bar and restaurant area. There was a chill but upscale vibe that was very comfortable. The women that helped us when we checked-in was professional and very welcoming. Our room was not huge but spacious enough for the three of us, as I was traveling with my parents. The wood paneling that adorns each room adds warm to the modern aestectic. I cannot comment on the breakfast because I was too full from the previous night"s dinner to partake. Last, the room and the hotel in general was very clean.
5 out of 5
by A verified traveler

Posted 4 Oct 2024
We had an excellent stay at the Penz Hotel. The property is posh, clean, and conveniently located in Innsbruck town center and only a 10-15 minute walk from Central Station. The staff are all very nice, particularly the staff at the 5th floor bar (shout out to Greg) which is cozy, has a great selection of cocktails and nice views. The daily breakfasts are fantastic and definitely worth the additional cost - big bang for your buck. If we return to Innsbruck we will absolutely stay at the Penz Hotel again.
5 out of 5
by A verified traveler

Posted 21 Sep 2024
Very nice- I highly recommend especially for a quick stay, as it is clean, comfortable and convenient. The staff were wonderful! So helpful and efficient. Innsbruck is spectacular - the Penz is great!
5 out of 5
by A verified traveler

Posted 21 Sep 2024
Great location! We have stayed here before. Easy parking,clean room,friendly staff and a lot of eating options very close to the hotel. This hotel has the best Breakfast Buffet of any hotel that we have ever stayed at in Europe!!!!
5 out of 5
by A verified traveler from Kitchener

Posted 16 Sep 2024
Parking directly under hotel
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Sep 2024
5 out of 5
by A verified traveler from BOGOTA DC

Posted 24 Aug 2024
I traveled with my partner and stayed one night at The Penz Hotel. Liked: Beautiful, elegant and very well designed property. Spacious and comfortable rooms with amazing views to Nordkette mountains. Kind and friendly staff, a special recognition to front desk staff. Excellent breakfast, many options, and exquisite food. Didn’t like: As an Expedia Gold Member didn’t get any extra perks.
4 out of 5
by A verified traveler from longmont

Posted 19 Aug 2024
Centrally located