Ratings based on 969 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Very well maintained property. Staff are aware and polite to guests. Close to shopping and dinning! Room was clean and comfortable. I would recommend and stay here again.
by A verified traveler
Posted 21 Nov 2024
Great location for a citystay :-)
by A verified traveler
Posted 18 Nov 2024
by A verified traveler
Posted 8 Nov 2024
Staff was exceptional and the room was very nice. It's a great hotel to have most things within 10 minute walk
Comment from Hotel Management
10 Nov 2024 by Team Hotel Café Central, Hotel Management
Dear Brandon,thank you very much for your kind feedback of your stay in Innsbruck. We are delighted that you had a great time with us and we would love to welcome you again! All the Best,Team Hotel Café Central
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
10 Nov 2024 by Team Hotel Café Central, Hotel Management
Dear Derek,thank you so much for your feedback. We would love to welcome you again in the future!All the Best,Team Hotel Café Central
by A verified traveler from Seattle
Posted 4 Nov 2024
Location was excellent!! Hotel lobby was pretty nice. Rooms were nice. However my shower didn’t drain. Flooded to room with water. I notified staff, the next day it still flooded. Basically you could run the water for 3 minutes before the water started flooding into the main living area (weird design shower and room) For a 4 star hotel the shower should drain properly.
Comment from Hotel Management
10 Nov 2024 by Team Hotel Café Central, Hotel Management
Dear Brian,thank you so much for your kind feedback of your stay in our hotel. It is nice to know that you enjoyed your time here and we are deeply sorry that the shower drain damage was not fixed in time. We would still love to welcome you again in the future. All the Best,Team Hotel Café Central
by A verified traveler
Posted 3 Nov 2024
superb location.clean and well maintained.reception staff enthusiastic with very good advice with any query of things to do.highly recommended
Comment from Hotel Management
10 Nov 2024 by Team Hotel Café Central, Hotel Management
Dear Mark,thank you very much for your lovely feedback of your stay in our hotel. It is nice to know that we could help you with information. We would love to see you again in the future. All the Best,Team Hotel Café Central
by A verified traveler
Posted 29 Oct 2024
Amazing and would highly recommend
Comment from Hotel Management
10 Nov 2024 by Team Hotel Café Central, Hotel Management
Dear Katrina,thank you for your lovely feedback of your stay in our hotel. It is nice to know that you enjoyed Innsbruck with us and we would like to welcome you again in the future. All the Best,Team Hotel Café Central
by A verified traveler
Posted 22 Oct 2024
Front desk friendly
Comment from Hotel Management
22 Oct 2024 by Your Hotel Café Central Team, Hotel Management
Dear Laura, thank you for your positive feedback. We are happy that you had a pleasant stay at our hotel. Hoping to welcome you again soon, we remain with kind regards and best wishes.
by A verified traveler
Posted 22 Oct 2024
Great hotel. Great location.
Comment from Hotel Management
22 Oct 2024 by Your Hotel Café Central Team, Hotel Management
Dear Paul, thank you for your positive feedback. We are happy that you had a pleasant stay at our hotel. Hoping to welcome you again soon, we remain with kind regards and best wishes.
