Ratings based on 977 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Menko Bounoua, Hotel Management
Dear Soegi, Thank you for your feedback. We appreciate your input and will strive to improve. Best regards, Menko BounouaFront Office ManagerFlemings Hotel Frankfurt Main-Riverside.
by A verified traveler
Posted 11 Oct 2024
Comment from Hotel Management
23 Oct 2024 by Menko Bounoua, Hotel Management
Dear Volodymyr, Thank you for your positive rating. We appreciate your feedback and hope to welcome you back soon. Best regards, Menko BounouaFront Office ManagerFlemings Hotel Frankfurt Main-Riverside.
by A verified traveler
Posted 8 Oct 2024
Service
Comment from Hotel Management
10 Oct 2024 by Menko Bounoua, Hotel Management
Dear Cynthia, Thank you for your positive feedback on our service. We are delighted to hear that you had a pleasant experience with us. We look forward to welcoming you back soon. Best regards, Menko BounouaFront Office ManagerFlemings Hotel Frankfurt Main-Riverside.
by A verified traveler
Posted 29 Sep 2024
Parking garage is stressful 😑
Comment from Hotel Management
10 Oct 2024 by Menko Bounoua, Hotel Management
Dear Andrea, We understand that parking can be stressful. We apologize for any inconvenience this may have caused. Your feedback is valuable to us, and we will strive to improve our parking services. Thank you for sharing your experience with us. Best regards, Menko BounouaFront Office ManagerFlemings Hotel Frankfurt Main-Riverside
by A verified traveler
Posted 27 Sep 2024
Lovely hotel. Convenient. Quite. Clean. Great breakfast
Comment from Hotel Management
10 Oct 2024 by Menko Bounoua, Hotel Management
Dear Sean,Thank you for your kind words! We are delighted to hear that you enjoyed your stay with us, especially the convenient location, peaceful ambiance, cleanliness, and our great breakfast. We look forward to welcoming you back soon.Best regards,Menko BounouaFront Office ManagerFlemings Hotel Frankfurt Main-Riverside
by A verified traveler
Posted 12 Sep 2024
Excellent hotel great staff
Comment from Hotel Management
16 Sep 2024 by Menko Bounoua, Hotel Management
Dear Paul, Thank you for your kind words about our hotel and staff. We are delighted to hear that you had an excellent experience with us. We look forward to welcoming you back soon. Best regards, Menko BounouaFront Office ManagerFlemings Hotel Frankfurt Main-Riverside
by A verified traveler
Posted 11 Sep 2024
We arrived at 12:30 pm and were informed that our room was ready but we could not check in before 2:00 pm unless we paid 20 euros.
Comment from Hotel Management
16 Sep 2024 by Menko Bounoua, Hotel Management
Dear Andrea, Thank you for sharing your feedback. We apologize for any inconvenience caused by our check-in policy. Your comments have been duly noted, and we will strive to improve our services. We hope to welcome you back in the future. Best regards, Menko BounouaFront Office ManagerFlemings Hotel Frankfurt Main-Riverside
by A verified traveler
Posted 7 Sep 2024
We LOVE our stay here. We give it 5 stars. EXCELLENT breakfast. Very clean, friendly staff.
Comment from Hotel Management
16 Sep 2024 by Menko Bounoua, Hotel Management
Dear Josh, We are delighted to hear that you enjoyed your stay with us and that you found our breakfast excellent and our staff friendly. Your positive feedback is truly appreciated. We look forward to welcoming you back soon. Best regards, Menko BounouaFront Office ManagerFlemings Hotel Frankfurt Main-Riverside.
by A verified traveler
Posted 7 Sep 2024
Bartender really made the whole experience the best possible for us
Comment from Hotel Management
16 Sep 2024 by Menko Bounoua, Hotel Management
Dear David, we are delighted to hear that our bartender enhanced your experience. Thank you for sharing your feedback with us. We look forward to welcoming you back soon. Best regards, Menko BounouaFront Office ManagerFlemings Hotel Frankfurt Main-Riverside.
by A verified traveler from Bellingham
Posted 2 Sep 2024
Comment from Hotel Management
3 Sep 2024 by Flemings Hotel Frankfurt Main-Riverside., Hotel Management
Sehr geehrte Samantha, vielen Dank für Ihr Feedback. Wir schätzen Ihre Bewertung und hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, Flemings Hotel Frankfurt Main-Riverside.
