Ratings based on 447 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
A luxe, high end resort nestled in serene hill country surroundings. Loved our stay!
by A verified traveler
Posted 18 Nov 2024
My initial impression of the place was “lack of management”. Then I realized that management is there, they are just confused.
I thought I booked a hotel. Only to realize there’s no housekeeping or room service, and I have to take out the trash.
Property is spacious, but outdated and cheaply built. Again, I thought I booked a hotel. Only to settle into an apartment complex and fall asleep to the sound of my upstairs neighbor’s loud snoring.
Upon arrival, we encountered about 10 employees and NO one greeted us. The receptionist welcomed us to the “resort” and told us to make sure to take out the trash, do our own dishes, and see “the lady”. The lady proceeded to strong arm us into a time share presentation. No was not a good enough answer the first couple times. But she got the point eventually.
I have no problem staying at a short term rental if that’s what is advertised. However, don’t welcome me to the resort and tell me to clean up after myself in one sentence. Not the best way to sell your time share. Management, it’s all about setting expectations. Make up your mind and quit calling yourself a resort.
by A verified traveler from McDonough
Posted 15 Nov 2024
by A verified traveler
Posted 11 Nov 2024
by A verified traveler
Posted 23 Oct 2024
Beautiful, peaceful property. Lovely pool. Highly recommend.
by A verified traveler
Posted 21 Oct 2024
by A verified traveler
Posted 21 Oct 2024
The property was very well kept and so peaceful! When we were there, we enjoyed sitting by the pool or spending time on our balcony just relaxing.
by A verified traveler from Spring
Posted 18 Oct 2024
Great place to stay. Very quiet and clean. If you are staying for a few days bring a bag of coffee and cream, they have them for the first morning but you’ll want your own. Plenty of kitchen essentials are available including bottle opener and corkscrew. Great place and really quiet. Staff are very friendly and welcoming with great guidance if you haven’t been to the area before. It is about 10 mins from Kerrville and 35 mins from Fredricksburg. Lovely pool and area with BBQ facilities for the family.
by A verified traveler
Posted 16 Oct 2024
Office staff was polite and attentive to my needs.
by A verified traveler
Posted 15 Oct 2024
The view is breathtaking. I will definitely be returning.
