Ratings based on 205 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Sep 2024
The details really shine at the gallatin. Every single item in the rooms, halls, and lobby are all aesthetically pleasing. And the bathtub in the deluxe king suite is worth every penny. Amazing time. Every time I come to Nashville I’ll be staying at either the Gallatin or the Russel. It’s just a perfect chill clean and nice hotel.
by A verified traveler
Posted 24 Sep 2024
Nothing, parking lot was dark, carpets were dirty
Comment from Hotel Management
24 Sep 2024 by Gallatin Manager, Hotel Management
Suzan, thank you for your review! We are so grateful that you chose The Gallatin for your stay! We are sorry to hear that you had some issues with the carpet in your room. Our team will be addressing this right away to ensure that it is corrected for all future guests! By the way, feel even better about your stay knowing that you provided warm meals, beds and showers to Nashville's homeless community through our Rooms for Rooms program. We are so thankful for guests like you that allow us to give back!
by A verified traveler
Posted 19 Sep 2024
Excellent communication through text and email.,no line up to check in this way . Very accommodating!
by A verified traveler from Mcloud
Posted 13 Sep 2024
The property is very nice and clean! Restaurants and shopping are in walking distance. Very nice neighborhood.
by A verified traveler
Posted 3 Sep 2024
Multiple large stains on the carpet and the hallways smelled and felt like a dorm. Aside from these two things, everything else was clean and efficient. We got what we paid for
Comment from Hotel Management
11 Sep 2024 by Gallatin Manager, Hotel Management
Brian, thank you for your review! We are so grateful that you chose The Gallatin for your stay! We are so sorry to hear about the issues with the carpet in your room. Our team has addressed this issue and had our routine carpet cleaning done. We hope you will consider us your home away from home when in Nashville! Can't wait to have you back on your next trip to town. By the way, feel even better about your stay knowing that you provided warm meals, beds and showers to Nashville's homeless community through our Rooms for Rooms program. We are so thankful for guests like you that allow us to give back!
by A verified traveler
Posted 20 Aug 2024
Will definitely be back.
Comment from Hotel Management
22 Aug 2024 by The Gallatin, Hotel Management
Aimee, thank you for your kind review! We are so grateful that you chose The Gallatin for your stay! We hope you will consider us your home away from home when in Nashville! Can't wait to have you back on your next trip to town. By the way, feel even better about your stay knowing that you provided warm meals, beds and showers to Nashville's homeless community through our Rooms for Rooms program. We are so thankful for guests like you that allow us to give back!
by A verified traveler
Posted 19 Aug 2024
close to all the places i visit.
Comment from Hotel Management
22 Aug 2024 by The Gallatin, Hotel Management
Russell, thank you for your kind review! We are so grateful that you chose The Gallatin for your stay! We hope you will consider us your home away from home when in Nashville! Can't wait to have you back on your next trip to town. By the way, feel even better about your stay knowing that you provided warm meals, beds and showers to Nashville's homeless community through our Rooms for Rooms program. We are so thankful for guests like you that allow us to give back!
by A verified traveler from CARMEL
Posted 17 Aug 2024
Nice hotel, easy to get into out of
Comment from Hotel Management
22 Aug 2024 by The Gallatin, Hotel Management
Mark, thank you for your kind review! We are so grateful that you chose The Gallatin for your stay! We hope you will consider us your home away from home when in Nashville! Can't wait to have you back on your next trip to town. By the way, feel even better about your stay knowing that you provided warm meals, beds and showers to Nashville's homeless community through our Rooms for Rooms program. We are so thankful for guests like you that allow us to give back!
by A verified traveler
Posted 12 Aug 2024
We enjoyed our stay. It was clean and quiet and convenient to shopping.
Comment from Hotel Management
22 Aug 2024 by The Gallatin, Hotel Management
Stephen, thank you for your kind review! We are so grateful that you chose The Gallatin for your stay! We hope you will consider us your home away from home when in Nashville! Can't wait to have you back on your next trip to town. By the way, feel even better about your stay knowing that you provided warm meals, beds and showers to Nashville's homeless community through our Rooms for Rooms program. We are so thankful for guests like you that allow us to give back!
by A verified traveler
Posted 4 Aug 2024
I liked the contactless service. It was straightforward what to do and well communicated how to get in and use the hotel. I took one star off the overall rating just due to not having control over the air conditioning unit in the room. There is a fan but it was a little noisy.
Comment from Hotel Management
7 Aug 2024 by Gallatin Manager, Hotel Management
Christopher, thank you for your kind review! We are so grateful that you chose The Gallatin for your stay! Thank you for the kind words regarding our seamless check-in process. We hope you will consider us your home away from home when in Nashville! Can't wait to have you back on your next trip to town. By the way, feel even better about your stay knowing that you provided warm meals, beds and showers to Nashville's homeless community through our Rooms for Rooms program. We are so thankful for guests like you that allow us to give back!
